Job Summary:
We are seeking a Full-Time Center Associate to join our team at The UPS Store Howard Beach #6495 located in Queens, New York. This is a full-time individual contributor role with a competitive salary and benefits package. As a Center Associate, you will be responsible for providing excellent customer service, performing various retail and administrative tasks, and ensuring the smooth operation of the store.
Compensation & Benefits:
The compensation for this position is $17 to $18 per hour, paid biweekly. In addition, we offer a comprehensive benefits package which includes retirement savings plan, paid time off, bonuses and opportunities for growth and advancement within the company.
Responsibilities:
- Greet customers and assist them with their shipping and printing needs
- Operate various office equipment including printers, copiers, and computers to process orders accurately and efficiently
- Package and label items for shipping and maintain proper inventory of shipping supplies
- Accept payments and provide accurate change to customers
- Provide excellent customer service by addressing any inquiries or concerns in a timely and professional manner
- Maintain a clean and organized store environment
- Perform administrative tasks such as answering phone calls, filing, and completing paperwork
- Adhere to all company policies and procedures
- Continuously seek to improve processes and procedures to enhance overall store efficiency
- Other duties as assigned
Requirements:
- High School Diploma or equivalent
- Prior customer service experience in a retail setting preferred
- Strong computer skills and ability to navigate various software programs
- Excellent communication and interpersonal skills
- Ability to lift up to 50lbs
- Comfortable standing for extended periods of time
- Flexible schedule including availability to work weekends and evenings
- Must be able to pass a background check
EEOC Statement:
The UPS Store Howard Beach #6495 is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. We are committed to creating a diverse and inclusive work environment and welcome all qualified individuals to apply for this position.