About us

The UPS Store #3629 is a locally owned small business in Monona, WI. We strive to provide an exceptional and reliable customer experience for everyone who walks in the door. From Printing and Packing to Shipping and Faxing, we do it all. We are professional, organized, customer-centric, and determined to help our customers be unstoppable.

We are looking for a Retail Sales Associate to join our team and provide top-notch customer service. Our ideal candidate will be responsible for greeting customers, assist in finding the right products and/or services for customers, providing knowledge and guidance on product selection, processing payments on sales transactions, and maintaining stock of merchandising and store cleanliness. Our ideal candidate will have excellent customer service skills, a positive attitude, and the ability to work in a fast-paced environment. This is an excellent opportunity for an individual who is passionate about creating an enjoyable and stress-free experience for customers.

*Responsibilities:

• Greet customers with a smile and ascertain what each customer wants or needs.
• Become knowledgable on all products and services we offer. (i.e. Shipping, Printing, Packaging, Faxing, & Mailbox Services)
• Operate Printers/Copiers, Fax Machines, POS machines, and become knowledgeable on how to assist customers with using retail machines as well.
• Pack items for Shipping using established and reliable methods and products.
• Assist in maintaining stock of merchandise on display shelves.
• Assist in maintaining the cleanliness of the store.
• Receive and Sort mail and packages for Mailbox holders and Access Point customers.
• Perform End-of-Day duties, open/closing procedures
• Perform other duties and tasks related to the job.

*Requirements & Prefrences:

• High school diploma or GED (Preferred)
• Reliable form of transportation
• Well-Rounded knowledge on how to operate different types of technology and operating systems
• Ability to comfortably and regulary lift/carry 40 lbs
• Able to stand for the majority of your shift
• Strong customer service skills
• Strong problem solving skills
• Available to work Saturday's

Our team is very laid back and easy to get along with while also being efficient and knowledgeable.

We are open Monday-Friday 8:00AM - 6:30PM and Saturday 9:00AM - 3:00PM. We are closed on Sunday's, so you always have a garunteed day off.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Monona, WI 53716: Relocate before starting work (Required)

Work Location: In person