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JOB DESCRIPTION
The Patient Access Specialist ED is a fundamental part of the patient experience and is a key contributor to the financial health of the organization.
The specialist coordinates emergent, urgent, transfer and admission access to the organization via ambulatory and EMS arrival, while ensuring the patients are educated, supported and financially managed while in the emergency department.
This includes accurate identification, registration, insurance management, follow-up scheduling and ADT transfer functions.
he / she facilitates all financial management functions, interviewing patients at the bedside in collaboration with physicians, nursing and support staff in a highly acute, fast paced and emotionally charged environment.
The incumbent functions independently, navigating complex regulatory requirements while coordinating activities across multiple disparate information systems to support emergency department clinical operations while delivering a caring message in a chaotic environment.
EDUCATION :
Associates degree, an equivalent combination of education and experience may be substituted.
EMT Certification highly preferred.
EXPERIENCE :
Requires a minimum of one year’s experience in customer service, registration, insurance management or administrative support in a clinical environment.
EMT experience, medical assistant or technician in a busy clinical environment is strongly preferred. Requires an ability to work in a busy, emotionally charged acute care environment.
Requires demonstrated ability to diffuse angry / emotional customers and handle pressure with excellent verbal communication skills.
Last updated : 2024-05-24
Full Time
$53k-66k (estimate)
05/25/2024
06/19/2024
The job skills required for Emergency department include Acute Care, Collaboration, Customer Service, Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Emergency department. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Emergency department. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Emergency department positions, which can be used as a reference in future career path planning. As an Emergency department, it can be promoted into senior positions as a Head Nurse - CCU that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency department. You can explore the career advancement for an Emergency department below and select your interested title to get hiring information.