This is a fully remote position and is scheduled to work Monday-Friday, 8 : AM-2 : PM. There is some flexibility with the scheduled hours.

POSITION SUMMARY :

To coordinate and carry out a wide range of technical and clerical accounts receivable bookkeeping and accounting tasks, including preparation of documentation for billing, posting payments to accounts, responding to patient and insurance company inquiries, computer data entry and manual recordkeeping, document / check processing, account balancing and reconciliation, report generation, and the like.

MINIMUM QUALIFICATION STANDARDS :

I. Education :

• High school education or
• Associates degree in an appropriate discipline

II. Experience :

• Four years of relevant work experience with a high school education
• Two years of experience with an Associate’s degree, or a combination of education and experience from which comparable knowledge and skills are acquired

III. License Requirements :

N / A

IV. General :

• Must demonstrate and maintain any required competency
• Able to speak, read and write in English
• Be honest, self-directed, possess initiative, display good judgment and a positive attitude toward daily activities
• Have the ability to communicate clearly and effectively both orally and in written work
• Be able to work cooperatively and in a productive manner with organization’s employees, clients, customers and the general public
• Maintain satisfactory standing with the Adult Abuse Registry, Child Abuse & Neglect Registry, Vermont Criminal Information Center and OIG
• Be free from the illegal use and effects of drugs and alcohol in the workplace
• Be able to carry out the functions of this job without risk of harm to the health and safety of self and others
• Hold a valid driver’s license and have a reliable, registered vehicle with insurance as required by the organization, and appropriate to position

PERFORMANCE REQUIREMENTS :

I. Performance Standards :

Level I :

Assist in preparation and mailing of bills to individuals, insurance companies, area hospitals, and / or other community services for one or more designated organization billing functions

o Receive documents containing source information upon which billings are based; screen for completeness / errors, checking with appropriate staff to clarify information

o Check insurance / billing status of service

o Sort and code documents

o Enter billing data in computer and / or manual files / logs

o Produce and photocopy bills, attach required insurance or other related forms, and distribute after appropriate approvals / authorizations by senior staff

o Re-bill overdue accounts and prepare for writing off or collections as required

o Assist with researching and resubmitting denied bills

Assist in processing payments :

o Receive, date, and sort payments, and post to proper accounts

o Perform basic account reconciliation tasks

o Prepare deposits

o Post billing adjustments to accounts

Perform a variety of specialized clerical tasks associated with assigned accounting functions, including :

o Data entry and routine computer file maintenance and report generation

o Document screening, sorting and coding

o Compiling of special billing information and calculation of rates / billing amounts

o Maintenance of logs / lists, and document cross-referencing

o Manual document filing

• Respond to routine inquiries from patients, insurance companies or others, referring unusual questions to senior staff
• Perform a variety of general clerical tasks for accounting office, such as sorting and distributing mail, answering phones, general typing, photocopying, and the like
• Moderate to minimal supervision is received from the Accounts Receivable Manager or other senior staff member
• Solid base of technical knowledge and skills related to basic accounting / bookkeeping principles and procedures
• Some directly related accounts receivable experience, preferably in a health care operation, with previous UVMHN Home Health & Hospice experience desirable
• Excellent math and basic analytical / problem-solving skills
• Relevant training / experience in data entry and information retrieval from computerized accounting systems
• Other duties as requested by supervisor

Level II :

• Coordinate and carry out daily operations associated with the preparation and mailing of bills to individuals, insurance companies, area hospitals, and / or other community services for one or more designated Agency billing functions :
• Receive documents containing source information upon which billings are based; screen for completeness / errors, checking with appropriate staff and clarify information, and investigating and resolving a variety of billing questions and problems
• Check insurance / billing status of service
• Sort and code documents
• Enter billing data in computer and / or manual files / logs
• Produce and photocopy bills, attach required insurance or other related forms, and distribute after appropriate approvals / authorizations by senior staff
• Coordinate and carry out the processing of payments for assigned AR function(s) :
• Receive, date, and sort payments, and post to proper accounts
• Perform a variety of account reconciliation tasks
• Prepare deposits
• Post billing adjustments to accounts
• Perform a variety of specialized technical and clerical tasks associated with assigned accounting functions, including :
• Data entry and computer file maintenance and report generation
• Document screening, sorting, and coding
• Compiling of special billing information and calculation of rates / billing amounts
• Maintenance of logs / lists, and document cross-referencing
• Manual document filing
• Respond to a wide range of inquiries from patients, insurance companies or others, referring unusual questions to senior staff
• On an as-needed or back-up basis, perform general clerical tasks for the accounting office, such as sorting and distributing mail, answering phones, general typing, photocopying, and the like.
• Other duties as assigned by supervisor
• LVL III
• Telephone and correspond with patients, insurance companies and others to answer questions, seek or clarify information, investigate problems, and the like
• Referring unusual problems to the AR Manager as necessary
• On an as-needed or back-up basis, perform general clerical tasks for the accounting office, such as sorting and distributing mail, answering phones, general typing, photocopying, and the like
• Oversee and coordinate all daily department operations when supervisor is absent
• Assist in training and overseeing the work of junior accounting staff

II. Professional Accountability :

• Demonstrates a commitment to the mission and values of the organization
• Complies with all organization policies and procedures
• Demonstrates respectful and effective communication in all interactions
• Protects the privacy and confidentiality of clients, co-workers and organization’s operations
• Complies with organization’s policies to protect confidentiality, integrity, availability and security of all protected health information
• Organization’s security official
• Conducts him / herself in a safe manner by adhering to all safety practices, rules and standards
• Reports to work on time, provides advance notice for time off, accurately reports time and attendance and appropriately manages paid time off (if applicable) in accordance with organization’s policy
• Demonstrates a commitment to integrity in work habits and use of organization’s resources
• Performs duties as assigned that may be outside his / her principle responsibilities
• Meets own learning needs. Participates in educational programs of the organization, including completion of all mandatory competencies, education or training
• Effectively communicates to transfer information, provide guidance and resolve conflicts
• Reports concerns and complaints regarding abuse, neglect and exploitation in accordance with Vermont State Law and the organization
• Enhance or improve organization’s services by participating in team meetings, projects and committees
• Contributes to a positive work environment and responds in a constructive manner to change
• Documents the provision care and services in accordance to organization’s policy

Last updated : 2024-06-03