Job Posting Title: Parking Enforcement Officer II ---- Hiring Department: Parking and Transportation Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out. For more information on UT Parking and Transportation Services, please visit: https://parking.utexas.edu/. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Purpose This position provides university parking services by enforcing University rules and regulations. Ensures that parking regulations are enforced and assists the public with information, such as directions to buildings and offices. Shift assignments may vary depending on departmental needs. Weekend work may be required. Holiday, occasional overtime or comp time required as necessary. Work without day-to-day supervision. Responsibilities All Parking Enforcement Officers (PEOs) perform a combination of functions: ticket writer, kiosk guard, relief guard, auto assistance provider, customer service rep., event set-ups and removals, garage and lot counts, and Boot Truck Driver. Will traverse a geographical area (district) via different modes of transportation, including walking, scooter, bicycle, cart, or motorized vehicle, while issuing parking violation citations or warnings. Articulates directional information and location of buildings and offices to visitors. Installs and removes immobilization devices. Provides key and battery assists. Takes lot counts as directed. Supports the Event staff by delivering, setting up, and taking down cones, barricades, signs, and sign covers. Will walk and lift immobilization devices, stacks of parking cones, and impound scooters weighing approximately 30 pounds continuously throughout an 8 hour shift. Weekend, holiday, and event overtime will be required. Writes incident and campus condition reports, and conveys to supervisor and/or management. Reports all irregularities, emergencies, or suspicious activity to the University Police Department. Provides occasional supervisory assistance at the discretion of the on-duty supervisor, or if supervisor is out of the office. Weekend, holiday, and event overtime will be required. Must work a minimum of one home football game in addition to every other Thanksgiving week home football game Required Qualifications High school graduation or GED. Minimum one year experience in a supervisory capacity. Minimum two years customer service experience. Experience using PC or compatible personal computer. Experience participating as a team member, completing reports, maintaining database records and maintaining files. Must have demonstrated professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance. Must be able to walk continuously during an 8-hour shift, lift 30 lbs., bend and affix immobilization devices, etc. Must have clean driving record at time of hire and maintain an acceptable rating at all times. Must be flexible about work schedules. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Three or more years’ experience in parking, law enforcement, or military experience. Three or more years’ customer service experience. Previous experience working in a university environment. Previous experience working in a large volume parking operation. Knowledge of UT structure, policies, rules and procedures. Demonstrated strong communication skills, both oral and written. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range $40,000 depending on qualifications Working Conditions Uniforms/PPE All weather conditions Extreme temperatures Chemical fumes Standard office Keyboard Manual dexterity Climbing stairs Lifting/moving Driving Work Shift Monday - Friday, 7:00am - 3:30pm Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. In 2023, The University of Texas at Austin placed in the top 10 among Texas employers and came in the top 15 for higher education institutions on Forbes’s 2023 list of 500 best large employers. The university’s aspiration to become the world’s highest-impact public research university is driven by our outstanding people. Our employees are the bedrock of our university and are empowered to be true to themselves, to participate fully in our vibrant university, and to thrive as individuals. UT Austin offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education and public service. Looking for a student job? Please see our Student Employment site. Comments and Inquiries: Email comments to: Human Resource Service Center. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. UT Austin is a Tobacco-free Campus