Job Posting Title: IT Solutions Analyst, Texas McCombs ---- Hiring Department: Red McCombs School of Business ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. To learn more about the McCombs School of Business, please visit https://www.mccombs.utexas.edu/ Purpose The IT Solutions Analysts (SA) play critical roles in organizations, driving innovation and strengthening the alignment between business goals and the use of information technology (IT). They help an organization plan its direction by identifying strategic initiatives that lead to improved performance. At the same time, SA’s support daily operations by serving as conduits that enhance communication and forge a shared understanding across departments. The solutions analyst builds an understanding of the organization’s goals and objectives and establishes familiarity with key processes and systems. They partner with leaders and subject matter experts to identify changes that may lead to improvements in operations, decision-making, or other key business activities. SA’s play a key part in establishing the vision for a particular solution, providing input on scope, requirements, and other key details. Once specific solutions are identified and approved to move forward, solution analysts typically plan the work and guide the implementation team. The SA may be involved in several aspects of a project, such as project communication and coordination, product management, requirements management, testing, and user training. Successful solution analysts are organized, curious, and can take in information quickly. They are strategic problem solvers who can clearly see the big picture, while at the same time being comfortable digging into the details. They possess outstanding communication and organizational skills and are comfortable with technology. Responsibilities Identify, analyze, and document the vision, scope, requirements, risks, constraints, and other information necessary to adequately describe business solutions. Coordinate the implementation of technology projects and initiatives. Enhance communication between business users and technical staff by promoting a common understanding of goals, needs, capabilities, issues, and other information. Develop and maintain a working knowledge of the primary goals, objectives, processes, and systems of supported business units. Work with stakeholders to identify and design solutions and strategies that drive performance, plan the work, and guide the implementation team Coordinate user testing of technology projects and initiatives. May assist with user training activities. Assist the CIO in managing the project portfolio. Perform other duties as assigned. Required Qualifications A bachelor’s degree and four years of experience as an IT business analyst, project manager, or similar role that includes identification and documentation of business and technical requirements. Demonstrated experience and understanding of the software development lifecycle. Demonstrated experience managing or coordinating IT projects. Outstanding communication and organizational skills. Ability to take in information quickly and strategically solve problems. Preferred Qualifications Ability to thrive in a complex environment that includes numerous stakeholder groups, competing priorities, and matrix management structure. Three years of experience implementing different types of technology projects, systems, and/or services. Two years of experience performing strategic planning, consulting, or similar activities for a line of business. Two years of experience managing or coordinating IT projects. Exposure to IT project portfolio management concepts. Experience working on a team that utilizes agile system development methods. Previous success managing multiple, competing priorities. Salary Range $80,000 - $100,000 depending on qualifications Working Conditions Works in standard office conditions with repetitive use of a keyboard at a workstation. Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas. This is an Austin, TX-based position and is eligible for hybrid work. Some evening and weekend hours may be required during peak periods and special events. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. In 2023, The University of Texas at Austin placed in the top 10 among Texas employers and came in the top 15 for higher education institutions on Forbes’s 2023 list of 500 best large employers. The university’s aspiration to become the world’s highest-impact public research university is driven by our outstanding people. Our employees are the bedrock of our university and are empowered to be true to themselves, to participate fully in our vibrant university, and to thrive as individuals. UT Austin offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education and public service. Looking for a student job? Please see our Student Employment site. Comments and Inquiries: Email comments to: Human Resource Service Center. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. UT Austin is a Tobacco-free Campus