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University of Iowa Campus Safety is seeking a Dispatcher I. Under general supervision, the person in this role provides communications and coordination of a public safety nature for university Campus Safety, other departments, and also for surrounding public safety agencies by utilizing multi-frequency radio, computer networks, telephone, and personal contact. This position is responsible for monitoring university emergency phones and various alarm systems.
This position is performed fully on campus.
Duties to Include:
Department pays for all applicable training and certification costs. Employees are compensated for time attending required trainings.
Schedule: 12-hour shifts, 6:00am to 6:00pm (Day shift); rotating work weeks
Location: Campus Safety, UCC
Salary: $48,732
About University of Iowa Emergency Communications Center:
The University of Iowa Emergency Communications Center (ECC), a unit within Campus Safety, is operational 24 hours a day, 365 days a year. Often the first contact one has with any unit of Campus Safety is a Dispatcher whose mission is to listen effectively and provide the appropriate resources to those in need.
Dispatchers in the Emergency Communications Center serve as a vital link between emergency services and the university community. In this role, they are responsible for answering emergency and non-emergency telephone lines, using public safety radiocommunications, and utilizing the IOWA System (Iowa On-line Warrants & Articles) and National Crime Information Center database. Among other tasks, Dispatchers also monitor various alarm systems and ensure appropriate resources and personnel are dispatched. Upon applicable authorization, dispatchers activate emergency notifications systems across campus, including Hawk Alert.
All Dispatchers undergo training to stay up to date of current technology and emergency communications techniques. This includes on-the-job basic training for new Dispatchers, as well as the required successful completion of the 2-hour IOWA/NCIC Certification Course, 40-hour Basic Telecommunications Training Course and 24-hour Emergency Medical Dispatcher Course within the designated timeframe. Dispatchers also take part in periodic in-house updates on departmental policies and effective emergency communications procedures. ECC personnel may also participate in advanced training in a variety of areas, including handling domestic violence calls, suicide intervention, and Crisis Intervention Team training.
Minimum Eligibility Requirements:
Desirable Qualifications:
Position and Application Details:
Please provide your education and work history in your application. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will subject to a background investigation, including but not limited to, criminal and credit history review.
Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Brooke McMurl at brooke-mcmurl@uiowa.edu or 319-467-0719.
Full Time
Ambulatory Healthcare Services
$36k-49k (estimate)
04/24/2024
06/23/2024
uiowa.edu
COUNCIL BLUFFS, IA
7,500 - 15,000
1847
Private
KRISTA SMITH
$3B - $5B
Ambulatory Healthcare Services
The job skills required for Campus Safety Dispatcher I include Medical Emergency, Emergency Services, Telecommunications, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Campus Safety Dispatcher I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Campus Safety Dispatcher I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Campus Safety Dispatcher I positions, which can be used as a reference in future career path planning. As a Campus Safety Dispatcher I, it can be promoted into senior positions as a Surveillance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Campus Safety Dispatcher I. You can explore the career advancement for a Campus Safety Dispatcher I below and select your interested title to get hiring information.