Job Description

Join a world-class academic healthcare system, UChicago Medicine Care Network, as a Receptionist at our Tinley Park clinic. 

The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.

Essential Job Functions

• Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel.
• Schedule patient appointments and procedures according to established policies and procedures.
• Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments.
• Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality.
• Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor.

Required Qualifications

• High school diploma or equivalent
• Minimum of two years’ experience in a medical office or hospital setting
• Familiarity with database entry and applications
• Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
• Considerable skill in communicating verbally, in determining priorities and in organizing work
• General working knowledge of PC

Preferred Qualifications

• Associate or Bachelor’s degree
• Computerized appointment scheduling experience

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Day Shift
• Unit/Department: General Surgery
• CBA Code: Non-Union

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.