Job Summary

The Tuxedo Club is looking for a Tennis Pro Shop Administrator that is self-motivated and has excellent communication skills to join our team! As the first point of contact for our members and guests, the Tennis Pro Shop Administrator is friendly, professional and strives to provide excellent customer service.

It is important that this individual sees themselves as a "people person" and is prepared to facilitate communication between departments, including management and the Front Desk.

All duties of the position shall be performed with a commitment to the highest level of care and hospitality.

Duties & Responsibilities

• Greet and welcome individuals as they enter the facility.
• Answer all calls in a professional manner, assist with inquiries and take detailed messages for pro staff.
• Provide information for current and upcoming club events.
• Book lessons, clinics, and court reservations.
• Ensure first aid kit is stocked as needed.
• Perform all other related duties assigned by the Racquets Director.

This job description in no way states or implies that this position is limited to the aforementioned duties. You may be required to perform other job-related duties assigned by your supervisor, or Director.

Qualifications

• Previous hospitality or sports club concierge / receptionist experience preferred, not required
• An open and approachable personality with great verbal & written communication skills
• Positive attitude with strong attention to detail and customer service
• Energetic & professional team player
• Working knowledge of various computer software programs

MS Office, Outlook. Excel, Restaurant management software, POS)

• High School diploma or GED required
• Must be able to stand for long periods of time
• Must be able to work varied shifts which include weekdays, evenings, weekends & holidays

Compensation & Benefits

• Competitive Hourly Rate
• Eligible for Employee Holiday Bonus
• Employee Meals

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to sit, stand, walk, bend, lift, use hands & fingers, reach with hands & arms, talk and / or hear
• Employees must be able to lift a minimum of 50lbs multiple times per day, & push a cart weighing up to 100lbs
• Expect to be on their feet for up to 6 hours at a time
• Must practice proper body mechanics & use appropriate personal protective equipment to avoid injury

Equal Employment Opportunity : The Tuxedo Club does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

The Tuxedo Club is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request reasonable accommodation, contact the Human Resources Manager, Jessica Roman at .

Last updated : 2024-05-08