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Put the World on Vacation
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel Leisure Co., we’re shaping the future of the travel industry.
The primary purpose of this position is to provide exceptional customer service by engaging in behaviors that will enhance the guest experience and satisfaction, while setting the stage for a successful sales timeshare presentation This includes but is not limited to providing information on area attractions, verifying eligibility, providing directions to hotel and sales centers, etc…
Essential Job Function and Responsibilities
1. Greet incoming tours and demonstrate effective communication, providing a personal touch through customer service. (20% Time)
2. Maintain a professional appearance of the lobby. (10% Time)
3. Process profile sheet, provide instruction and assistance with menu selection. (20% Time)
4. Assist in the disposition of tours through CRS, prepare documentation, and
disperse tours in a timely fashion to sales representatives. (20% Time)
5. Be knowledgeable on all aspects of the city, events, the presentation, the product and our properties. Be able to answer questions, provide direction, communicate interdepartmentally to ensure each guest is properly taken care of and their needs are met. (20% Time)
6. Willingness to go the extra mile to exceed expectations of our guests to show them the “Count on Me” motto in everything we do. (10% Time)
TOTAL: 100%
Responsibilities/Job Duties
Travel Requirements
Limited travel. May
occasionally require some inter-city travel between the sales sites.
Minimum Qualifications/ Requirements
A Place for Everyone
Hospitality is at the heart of all we do at Travel Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
Full Time
$38k-50k (estimate)
04/24/2024
05/11/2024
clinch.co
NEW YORK, NY
25 - 50
2013
Private
OZ ETZIONI
$5M - $10M
Business Services
Clinch is a New York-based SaaS platform that allows advertisers to create, personalize, optimize and measure advertising experiences across channels.