Job Description

Job Title: Medical Office Manager

Department: Clinic Location: Columbia, TN
Reports To: Area Manager FLSA Status: Exempt

About
The Surgical Clinic (TSC) is a group of private practice surgeons representing many specialties of surgical practice to develop patient-focused, conveniently located places to give patients access to needed surgical procedures close to home. Since its founding in 1997, The Surgical Clinic has continued to attract talented surgeons, becoming one of Middle Tennessee’s most respected practices.

TSC specializes in bariatric surgery, breast surgery, general surgery, plastic surgery, podiatry, surgical oncology surgery, vascular & endovascular surgery, and veins. In addition, TSC has established several Vascular
Procedure Centers, TSC prosthetics, Vein Centers, and accredited ultrasound labs.

Position Summary
The Medical Office Manager is responsible for the daily operations and financial accountability of the clinic, staff management and efficient patient flow and meeting all state and federal mandated standards. This role manages a variety of general office activities by direction of subordinates and/or performing the tasks.
The Medical Office Manager also monitors and measures patient flow, patient satisfaction, and workflow in the clinical areas and monitors provider needs, and adherence to government regulations all to assure efficient and productive and high-quality care and results.

Key Responsibilities

• Analyzes and organizes operations and surgery/procedure scheduling, front office, referral departments, and responsible for point of service for revenue cycle management in the clinic.
• Responsible for maintaining relationships between patient and provider, referral offices and providers.
• Maintains OSHA and other government standards as required
• Supports and implements TSC Goals
• Implements new workflow processes as needed for efficient and effective workflows, continue optimization of EHR.
• Manages practice personnel and Human Resource records and timecard approval for site employees. Assures appropriate staffing of all clinic’s functional areas.
• Implements and holds staff accountable for meeting TSC Policy and Procedure
• Maintains supply inventory, ordering, and stock while working with the purchasing office in doing so.
• Train and supervise staff, counsel staff after consulting with upper management and or surgeons.
• Knowledge of all tasks to be a backup and cross cover.
• Manage/coordinate IT matters on site.
• Delegate responsibilities as needed to other employees.
• Contact Central Billing Office (CBO) on issues/tasks around revenue cycle management and works in conjunction with the CBO in resolving revenue cycle issues.

The above statements serve as a summary of the general nature and level of the work being performed by people assigned this work. This is not an exhaustive or comprehensive list of all possible job responsibilities required. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties as assigned will be part of the job. TSC reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Description

• Other duties as requested.

Requirements and Qualifications

• High School diploma or equivalent required. College degree preferred.
• Healthcare administration degree and/or certified as an MA or higher with five years related experience and/or training; or equivalent preferred.
• Basic CPR/First AID Certification preferred.
• Knowledge of EHR, MSWord, MS Excel, payroll software and Internet software required.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to create and interpret reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond appropriately to questions from physicians, supervisors, coworkers, patients, and vendors.

The above statements serve as a summary of the general nature and level of the work being performed by people assigned this work. This is not an exhaustive or comprehensive list of all possible job responsibilities required. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties as assigned will be part of the job. TSC reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Management: 1 year (Required)

Work Location: In person