Job description

Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Baltimore-area. Join at the front end for an exciting opportunity in a fast-paced contact center environment.

**This role is onsite in Elkridge, MD location**

Call Center Benefits:

• Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing paid training
• Strong company culture with career growth opportunities
• Training Schedule: Monday to Friday between 9:30 a.m. to 2:30 p.m.

Call Center Responsibilities:

• Assisting individuals and families with information and questions about DHS Programs.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Call Center Qualifications for the position include:

• Customer-focused team player with a passion for helping people.
• Strong PC proficiency with a willingness to learn new applications.
• Detail-oriented, fast learner with excellent communication skills.
• Maintain confidentiality of personal health information.
• Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process easy for all who contact us!

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”

Additional Titles:

Call Center

Call Center rep

Call Center Professional

Customer Service

Customer Service Rep

Customer Service Representative

Customer Service/Call Center

Job Type: Part-time

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• 4 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Work Location: In person