2 Server: Overlook Kitchen + Bar Jobs in Cincinnati, OH
The Summit Hotel is Hiring a Server: Overlook Kitchen + Bar Near Cincinnati, OH
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
- Must be able to effectively communicate both verbally and written, with all level of associates and guests in an attentive, friendly, courteous, and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with AT Hospitality Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
- Comply with AT Hospitality Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a friendly and warm demeanor at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow associates.
- Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
- Have a thorough knowledge of menus and current specials in applicable outlets.
- Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
- Pre-bus all tables removing soiled dishes after each course.
- Be familiar with the operation of the P.O.S system.
- Perform cashiering functions by closing checks and preparing end of shift paperwork.
- Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
- Breakdown trays of soiled dishes and linen in the dish room according to established standards.
- Answer the telephone according to standards.
- Consistently upsell food, beverage and promotional items to guests.
- Be familiar with fire extinguishers, locations and know how to use them.
- Receive and deliver food and beverage orders and collect payment.
- Ensure overall guest satisfaction.
Job Summary
Full Time
Accommodations
$18k-24k (estimate)
06/16/2023
05/03/2024
thesummithotel.com
CINCINNATI, OH
25 - 50
2018
BRUCE FLYER
<$5M
Accommodations
Related Companies
About The Summit Hotel
Just a few minutes north of the Ohio River on the Medpace campus, The Summit Hotel blends artful architecture and thoughtful amenities to provide The Summit's signature guest experience. The city will be at your fingertips with easy access to downtown Cincinnati, the Duke Energy Convention Center, and Cincinnati/Northern Kentucky International Airport (CVG). We will offer 239 carefully appointed guest rooms and suites, underscored with modern dcor and chic comforts to create the ideal atmosphere for business and leisure. Sophisticated amenities will accentuate your stay, including a state-of-t...he-art fitness center and yoga studio, an ultramodern library, and free WiFi throughout the hotel. Indulge in handcrafted cocktails featuring the finest local ingredients at the Overlook Kitchen + Bar. Our Market Dining restaurant will offer an unparalleled culinary experience, showcasing chef artistry with an open kitchen design and made-to-order specialties. Both venues will open to a sprawling patio, where you can bask in the soothing Midwest sunshine. Expansive indoor and outdoor meeting spaceincluding a 11,600-square-foot terrace and garden area, as well as a sizable ballroomwill provide a blank canvas for your next intimate or large-scale event. Plan your next gathering in one of the 19 flexible conference or banquet rooms infused with the latest technology and bring your vision to life.
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