Requisition No: 829088

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64005979

Pay Plan: Career Service

Position Number: 64005979

Salary: $48,632.74

Posting Closing Date: 05/30/2024

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Job posting category - Open Competitive

Your Specific Responsibilities:

This position is responsible for coordinating and providing operational and procedural support to the Division of Children’s Medical Services, Bureau of Early Steps and Newborn Screening, Newborn Hearing Screening Program, and reports to the General and Operations Manager I, Data Informatics Unit supervisor. The incumbent in this position must be able to work independently, must have the ability to organize and prioritize workload, must be capable of ensuring continuity of work in the absence of supervision, and demonstrate sound judgement and initiative in the performance of these duties.

Enter hearing screening results into the data system and complete actions, including printing/sending of letters. Complete daily data corrections and close cases with within the Early Hearing Detection & Intervention (EHDI) data system.

Provide data support for the monthly screening data validation process led by the Screening Resource Coordinator for hospitals, birthing centers, and primary care physicians. Complete data sorting and linking processes in collaboration with the Operations Analyst II in the Data Informatics Unit within established timeframes. Complete necessary data corrections as requested by the Screening Resource Coordinator.

Serve as the Early Hearing Detection & Intervention Advisory Committee Coordinator. Assist the Leader with the management and coordination of committee meetings, document council activities, provide information to the council members, publish announcements, create agendas and notes, prepare travel documentation, edit, and prepare presentation materials for routing, and collaborate with the web team to maintain current information on the Department’s website. Meet coordinator deliverables and due dates using a detailed workplan.

Provide support for the electronic screening and diagnostic reporting system, eReports. Establish new user accounts and password resets, as necessary. Provide technical assistance, orientation, and support for eReports users. Reach out via email and phone to screening providers, audiologists, and primary care physicians to encourage electronic reporting of results.

Participate in planning and implementation of continuous quality improvement program activities.

Participate in various workgroups, meetings and conferences related to newborn hearing issues or as assigned.

Performs other duties as assigned

Required Knowledge, Skills, and Abilities:

Ability to establish and maintain effective working relationships with others. Possesses strong written and verbal communication skills. Knowledge of grammar and proof-reading skills are essential to this position. Ability to compose correspondence. Ability to organize data and information into logical format for presentation in reports, documents, and other written materials. Ability to read, understand and apply applicable rules, regulations, policies, and procedures. Ability to handle telephone calls in a courteous and effective manner. Experience using and creating Excel spreadsheets and other Microsoft Office programs to perform basic data analysis. Ability to schedule and coordinate assigned work responsibilities. Ability to work independently. Ability to review work for accuracy and quality of content. Ability to determine work priorities and ensure completion of assignments. Ability to meet deadlines. Ability to organize and maintain filing systems.

Preference will be given to those who meet the following minimum requirements:

• Two years professional experience working with Excel spreadsheets and Microsoft Office.
• Two years professional experience working with databases.
• A bachelor’s degree.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Alexander Building

2020 Capital Circle, SE

Tallahassee, FL 32399

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.