Description

What you will be doing

• Interacting and providing food and drinks for guest in restaurant and events areas.
• Responsible for area cleanliness.
• Wait station properly set (see station pictures & SOPs)
• Make sure all side work is complete (see side work list).
• Review menu daily for changes, specials and 86 lists.
• Describing menu items and wine as requested, per training.
• Follow the service and house standard & expectations at all times.
• Opening all wine/water bottles.
• Properly taking orders, making sure the tickets are neat and organized.
• Properly putting order through in Micros.
• Handling all payment methods.
• Ensuring that all closing side work is thoroughly completed (see side work list & SOPs).

Qualifications

Requirements

• Knowledge of drink recipes, Standard Signature drinks and wine lists.
• Working knowledge of POS system and cashiering.
• Understanding: Ability to read, comprehend and carry out instructions according to established procedures.
• Comprehension: Excellent command of the English language. Multi-lingual is helpful but not required.
• Organizational Skills: Work efficiently, utilize multi-tasking and task prioritization skills.
• Service: Level of service consistent and uniform in accordance with established standards per SOPs.
• Hygiene and Sanitation: adherence to uniform, grooming and personal hygiene standards and expectations per SOPs. Ongoing cleaning and maintenance of workstation according to established procedure.
• Punctuality: Adherence to posted schedule and arrival time. Attendance at mandatory meetings when scheduled.
• Responsibility: Personal comportment in line with Standard, Miami policies, standards and expectations. While on the floor identify and report real or potential problem situations to Management immediately.

Physical Requirements:

• Ability to stand/walk for long periods of time.
• Work in variable weather conditions
• Ability to lift/push/pull 25 lbs.