Job Summary:
We are looking for a Front Desk Receptionist to become part of our team. The perfect candidate will have excellent organizational skills, strong administrative abilities, and a commitment to providing outstanding customer service. This position involves overseeing front desk operations and assisting with various administrative duties.

Responsibilities:

• Perform check-in and check-out procedures.
• Respond to incoming calls and assist patients as necessary.
• Direct calls to the relevant parties.
• Handle payment collection and balances.
• Scan patient documentation.
• Maintain updated patient charts, including demographic and insurance changes.
• Manage voicemails.
• Process incoming and outgoing medical record requests.
• Reconcile daily paperwork and prepare for the following day's tasks.
• Return clinical documents to referring providers.
• Ensure confidentiality of patient and employee information across all communication channels.
• Greet patients, clients, and vendors upon their arrival.
• Execute check-in and check-out procedures efficiently.
• Schedule appointments and maintain patient records accurately.
• Operate a multiline phone system, routing calls appropriately.
• Organize patient paperwork and print clinical documents for the Prescription Monitoring Program (PMP).
• Collect patient payments and assist with medical records management, filing, and organization

Additionally, the ideal candidate should have:

• Previous experience as a medical receptionist, or in a similar front desk role
• Familiarity with medical records management and medical scheduling systems
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality
• Strong communication skills, both verbal and written
• Excellent organizational and multitasking abilities
• Proficiency in using office software such as Microsoft Word, Excel, and Outlook

We eagerly anticipate the opportunity to meet with you and discuss how your skills and enthusiasm can contribute to our team's success!

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Muskogee, OK (Required)

Ability to Relocate:

• Muskogee, OK: Relocate before starting work (Required)

Work Location: In person