Principle Functions: The Patient Advocate has responsibility for daily crisis intervention support for clients of The Source. They will conduct initial intake appointments, discuss pregnancy options, and provide referral resources and follow up support.

Qualifications:

· Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.

· Exhibit strong commitment and dedication to the sanctity of human life and sexual purity.

· Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of the The Source.

· Bachelor’s degree in a helping field; social work, counseling, psychology, or sociology, preferred.

· Experience working in a social services setting, preferred.

· Bilingual in English and Spanish, preferred.

· Have experience with Microsoft Office computer applications.

· Exhibit excellent organizational skills.

· Attention to detail.

· Be self-motivated, dependable, and responsible.

· Work well in a fast-paced environment.

· Excellent oral and written communication skills.

· Demonstrate compassion, cheerfulness and professionalism.

Essential Job Functions

· Provide crisis intervention support for each patient in an atmosphere of warmth and compassion through listening and helping skills.

· Assess client needs and connect client to program resources and community referrals.

· Provide accurate information about abortion, parenting, adoption, and foster care.

· Offer support, material, and referrals appropriate to patient’s situation.

· Coordinate appropriate follow up with patients according to the policies and guidelines of The Source.

· Keep current on information in The Source’s referral system.

· Maintain and update all patient records as indicated in clinic policies and guidelines.

· Ensure that patient follow up occurs in a timely manner.

· Complete required training for A2A.

· Work with and help train volunteers.

· Maintain confidentiality of client’s personal and financial information.

· Assist with scheduling appointments and make appointment reminder calls.

· Assist with client intake process.

· Assist with making client folders/bags, when needed.

General

· Attend staff meetings.

· Assist in special events, including annual fundraisers, 101’s and church presentations as needed.

· Establish positive working relationships with staff members and volunteers.

· Other duties, as assigned.