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AT A GLANCE
Are you the go-to resource in your family for solving technology problems? Are you able to conduct training classes to make technology more user friendly? Are you energized by educating & empowering those around you? Are you extremely patient and good at simplifying complex technology for an end-user? If this describes you, we may have the perfect role.
WHO WE ARE
The Smarter Service enables active aging residential communities (aged 55 ) and independent / assisted living to meet the technology needs of their residents by providing virtual and onsite technology training and support to older adults for technology they have, or need to adopt within their communities. We provide a personalized, human-centered service that provides 1:1, small group and community-wide interactive events, and easy “How to Guides” which enable older adults to extend their sense of independence in an increasingly digital world that is forcing technology adoption and usage at a rapid rate (from eCommerce to banking, healthcare, and social media). With our patient team of Tech Concierges, The Smarter Service provides ongoing technology training and support services (virtual and in-home) that help older adults navigate technology with confidence, improve the quality of their life, and helps them adapt and utilize technology to stay connected to friends, family and those that care for them.
JOB OVERVIEW
We are looking for a part-time Technology Concierge, with the potential to move to full-time, who can work with older adults (55 ) and make technology more approachable and fun. A natural teacher, connector & trainer, the right candidate thrives on building one-on-one relationships and helping people use their technology confidently. You get energy from helping someone learn new things & build confidence. You are a natural at building tech confidence and love to celebrate individual successes. You will support our residents both on-site and virtually. Our residents don’t know what they don’t know, so your job is to help support them, teach them how to use tech if they are experiencing issues and support them through their technology journey.
RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, employees are required to:
Job Type: Part-time
Pay: $25.00 - $28.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Part Time
$71k-88k (estimate)
04/23/2024
08/20/2024