Job Description
This position is responsible for supporting the credit activities of Sherwin-Williams paint store customers. This involves collecting delinquent receivables for commercial accounts and processing accounts to third party collections as required. In this position, you will have direct customer phone contact to resolve discrepancies or disputes and facilitate collection of delinquent or overlimit balances. This position provides accurate reports to management to document all collection activity, status of accounts, costs, etc. and maintains open communication with customers and parent store to protect future business relationships and enhance repeat business.
Responsibilities
•Implement successful collection activity to obtain optimum cash flow and profitability from the accounts
•Reduce outside collection and bad dept expense through the establishment of an effective collection
•Provide accurate reports to Division, District and Stores to document collection activity
•Lead implementation of Group, Division and District initiatives
•Maintain open communication with customers and stores to protect business relationships
•Provide superior customer service
Qualifications
Minimum Requirements:
•Must be at least eighteen (18) years of age
•Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
•Must have at least a High School diploma or GED
•If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
•If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
•Must be able to read, write, comprehend, and communicate in English
•Must be to read, write, comprehend, and communicate in Spanish
Preferred Qualifications:
•Have at least one (1) year of work experience in accounting or accounts receivable
•Have at least one (1) year of work experience in retail, sales, or customer service
•Have an associate degree or higher in Accounting, Finance, or Business
•Have prior work experience using spreadsheets, databases, and financial software applications
About Us
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.