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3 Customer service specialist Jobs in Marengo, IL

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The Sherwin-Williams Company
Marengo, IL | Full Time
$46k-60k (estimate)
6 Months Ago
Circle K
Marengo, IL | Full Time
$32k-41k (estimate)
2 Months Ago
Customer service specialist
$46k-60k (estimate)
Full Time | Retail 6 Months Ago
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The Sherwin-Williams Company is Hiring a Customer service specialist Near Marengo, IL

ESSENTIAL JOB FUNCTIONS :

  • Receives complex customer needs via telephone, and / or electronic contact regarding the organization's products and / or services, enters and adjusts orders, performs proactive selling and marketing of products, and resolves questions and complaints within span of control.
  • Responds to a wide scope of inquiries and / or complaints regarding the organization's products and / or services, pricing, delivery dates, adjustments to bills / orders, and other account management questions.
  • Develops and reviews correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
  • Builds customer relationships and serves as a liaison between sales personnel and customers to clarify orders and facilitate recurring or new orders.

EDUCATIONAL REQUIREMENTS :

Required :

High School Graduate or Diploma

EXPERIENCE REQUIREMENTS :

Required :

Two years of customer service experience.

Preferred :

  • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Last updated : 2024-04-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$46k-60k (estimate)

POST DATE

11/28/2023

EXPIRATION DATE

04/28/2024

WEBSITE

sherwin-williams.com

HEADQUARTERS

SOUTH PORTLAND, ME

SIZE

>50,000

FOUNDED

1866

CEO

BRIAN DYER

REVENUE

$10B - $50B

INDUSTRY

Retail

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About The Sherwin-Williams Company

Our mission began more than 150 years ago in 1866 when Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy. That legacy continues on today as we look ahead and continue to innovate our future. With stores, distribution centers and facilities spanning the globe, we're able to deliver the best in paints, coatings and related products to the world. From our headquarters to our 130 distribution centers and more than 4,000 retail locations, we continue to grow in new and exciting ways. Here, there's no one path to... success. Our 60,000+ employees are diverse, innovative and passionate. Our employees worldwide bring their energy and unique perspectives to each new day. We believe in careers that grow with you and open up new opportunities. With the support of a global team, you can innovate, grow and discover a career where you can thrive and Let Your Colors Show. Equal Opportunity Employer of all protected statuses, including disability and veteran. More
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The job skills required for Customer service specialist include Customer Service, Microsoft Office, Customer Relationship, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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