We are currently recruiting for

the position of :

Dept Specialist Key Carrier - Lucky - 915 Village Ct., Santa Rosa, CA 95405

The Key Carrier directs the front-end staff and operation in the absence of the Assistant Center Store Manager.This position ensures optimal front-end customer service, performance, productivity, and compliance and is responsible for front-end and parking lot conditions.

The Key Carrier supervises and trains Front-End associates to promote a culture reflective of The Save Mart Companies mission statement and winning behaviors.

This position ensures all Front-end and department standards are met during assigned shift.The Key Carrier performs store balancing function.

Key Responsibilities and Accountabilities :

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Manage front-end performance and productivity (over / short tills, check collection, cash over / short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd,
• Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags,
• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
• Perform front-end management functions (to include refunds / returns, loans / pick-ups, check authorization,
• Monitor customer experience on front-end
• Occasionally maintain total store operations in absence of store management
• Perform other duties as assigned

Hiring pay range : $17.75 - 24.00

Requirements (Knowledge, Skills and Abilities) :

• Minimum age requirement : 18 years
• Good communication and interpersonal abilities
• Good training skills
• Strong skills in supervision and coordination
• Good counting and math skills
• Ability to read and write to accurately complete all documentation
• Knowledge of Front-end operations and check stand procedures
• Knowledge of compliance and basic applicable contract / work rules

Education : One year of college or vocational school (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience : One year of prior work experience that includes a minimum of 6 months Grocery / Retail experience

Other : Available to work a variety of required retail hours

Physical : Store environment : ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.

Competencies :

• Customer Focus
• Leading People

Last updated : 2024-04-24