** Front Desk Clerk**

**Job Category****:** Administrative & Clerical **Requisition Number****:** FRONT006050 Showing 1 location **Job Details**

**Description**

**The Salvation Army Mission Statement**

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

**Position Overview:**

The Emmanuel House Front Desk Clerk is responsible for assisting in facilitating and ensuring that all contact with the community and clients are handled in a professional and compassionate manner. This position is responsible for supporting the Emmanuel House Director in the completion of duties.

**Duties:**

* The Front Desk Clerk works under the direction of the Emmanuel House Director and is responsible for afternoon and evening services provided at the facility.

* The Front Desk Clerk is accountable for collection of fees, oversight of all sleeping quarters, maintenance of dormitory records, filing of client information and statistical records.

* The Front Desk Clerk must answer phones, responding to inquiries and taking messages when necessary, and see that all messages are delivered to the proper person in a timely manner.

* The Front Desk Clerk is responsible for on-going security checks and setting of alarms throughout Salvation Army facilities on site at 359 North Fourth Street. This includes lights, heat, air conditioning, window closure, locking of all doors and any other care of property items as needed.

* Any other tasks as requested by supervisors to keep the services functioning.

**Qualifications:**

Must have a high school diploma or equivalency.

Experience in human services and knowledge of the community and resources available.

Knowledge of residential care facilities a plus.

Ability to work with people from diverse backgrounds.

Ability to work as a team with other staff members and volunteers.

Detail oriented.

Computer skills required.

Good Oral and written communication skills.

**Equipment Used:** Standard and Modern Office Equipment

**Physical Requirements:**

Ability to function in a modern office environment.

Ability to lift 25 pounds.

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Dedicated****:** Devoted to a task or purpose with loyalty or integrity

**Team Player****:** Works well as a member of a group

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

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**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

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**Education**

**Required**

High School or Equivalent or better.

**Experience**

**Preferred**

Human Services

Residential Care Facilities

Community Resources

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)