JOB TITLE: SOCIAL SERVICES WORKER/RECEPTIONIST The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a full time, hourly Social Services Worker/Receptionist for the Orlando Area Command, located in Orlando, FL. Pay Range: $14.62 - $16.45 per hour About this opportunity:Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures. Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing. Knowledge, Skills and Abilities:Knowledge or general office practices and principles. Knowledge of social service practices and principles. Ability to interview clients in order to evaluate and serve their needs. Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions. Ability to build and maintain effective working relationships with the public and community agencies. Ability to prepare accurate and complete client records, reports, and statistics. What we are looking for in you:High school diploma or GED AND two years’ experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Licenses and CertificationsApproved background check required. Physical Requirements and Working ConditionsAbility to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to type and keypunch information into a computer. Ability to perform mathematical calculations. Ability to sort and file documents alphabetically and numerically. Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine. Ability to concentrate and pay close attention to detail with constant breaks in concentration associated with answering phones or speaking in person to clients requiring assistance. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Employee BenefitsHealth, Dental and Vision InsuranceVacation, Sick, Personal and Holiday Paid Time OffRetirement PlanLife Insurance and more!Why work for us?The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.Five values at the heart of everything we do…We are…PassionateCompassionateUpliftingBraveTrustworthy Additional InformationAll employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission. To apply, please select the “Apply Now” icon at the bottom of this posting. Application Submittal Period: 05/02/2024 – 05/10/2024 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled