2 Support Specialist Jobs in Macomb, MI
The Salvation Army USA Central Territory is Hiring a Support Specialist Near Macomb, MI
Summary:Observe people, places, events, and report or correct situations detrimental to the status quo.
Primary Duties and Responsibilities:
- Present a positive, courteous, professional role model at all times
- Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
- Regularly perform urine screens, client room and property searches, and document findings in SAM
- Document all client behavioral issues and concerns in SAM for therapist review
- Give oversight to clients regarding their assigned chores and duties
- Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
- Assist in intake process through searching, laundering and inventorying personal property
- Supervise and direct clients during fire, bomb threats, and tornado drills and events
- Oversee clients during meal times and smoke breaks
- Accompany and supervise clients during outside and specified inside activities
- Maintain client sign out sheet ensuring that individuals are signing on and off the property
- Report in writing on maintenance work order forms all things requiring repair
- Clean beds of clients after discharge
- Participate in all face-to-face and electronic staff development sessions as required
- Ability to assess, defuse and bring resolution to abnormal situations
- Experience with substance abuse or mental health population preferred
- TB Test and police clearance
- Authorization to work in the United States
- Working knowledge of HIPAA
- High School Diploma or equivalent
- Ability to use a computer keyboard
- Proficiency with Microsoft Office Applications, Internet, and E-mail
- Experience using electronic medical records preferred
- Health Care Benefits which include:
- AFLAC
- Voluntary life insurance benefits
- Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
- Vesting starts after three years of employment, 100% vested after five years of employment
- The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
- Employee Discounts
- Paid Time Off which includes:
- Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment.
- Up to (4) earned sick days per year may be used as discretionary days.
- Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
- The accrual rate is based upon years of service and approved hours worked.
- You will receive up to 2 personal days and 2 floating holidays per year based on date of hire.
- Birthday off with pay.
- Paid holidays are effective immediately
Mission Statement:The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job Summary
Part Time
$54k-68k (estimate)
11/11/2023
06/25/2024
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.
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