The Salvation Army

Position Description

Bloomington Corps

Position Title: Residential Support Specialist (full time)

Report To: Corps Social Service Director

Qualifications:

Education: High school diploma or equivalency.

Experience: Individual must have excellent oral and written communication skills. Possess sound judgment and excellent decision making skills. Individual must have the ability to work independently with little supervision or in a team environment. Possess a positive attitude in working with high risk clients, volunteers and donors. Individual must be dependable, honest and trustworthy. Individual must possess or have the ability to obtain food service sanitation certificate. Individual must be willing to become familiar with and support the mission of The Salvation Army and must be able to pass background check.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of Christ. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Responsibilities:

• Answering the telephone; providing assistance and information as needed
• Document daily activity in log book
• Document rule infractions through incident reports
• Coordinate and offer assistance to volunteers as they serve meals
• Ensure that meals are being prepared according to health department standards
• Receive and document donations and gifts received
• Maintain volunteer log and paperwork associated with volunteers
• Review log entries since the last time worked for pertinent information
• Attend staff meetings as scheduled
• Determine client eligibility by verifying eligibility list and clearance card
• Conduct intake paperwork on new clients.
• Assign clients to an appropriate bed
• Conduct bed checks periodically after curfew
• Check clients in and out of the building
• Pack client belongings
• Ensure the safety of clients
• Enforce program guidelines and policies & procedures
• Contact appropriate agencies when crisis intervention is needed
• Prepare and serve dinner meals when not prepared by volunteer groups
• Remain on duty if there is a problem with the oncoming shift (sick employee) or until another staff member arrives.
• Prepare and serve breakfast meals when not prepared by volunteer groups
• Ensure the building is clean and sanitary at the end of a shift
• Complete laundry by the end of shift
• Clean restrooms as needed
• Other duties as assigned by the Social Service Director or Corps Officer

Position Ranking:

RFT Non Exempt

Physical Demands/ Work Environment:

This position is required to do light to moderate physical work. The individual must be able to lift 30 pounds. In order to successfully perform the essential functions of this position, the individual is regularly required to remain stationary for some periods of time, use hands and fingers, communicate, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using standard office equipment and a PC. Specific vision abilities by this job include close vision, distance vision and ability to focus. The work environment for this position includes an office environment with a low noise level. It is expected that this position will regularly work holidays and varied hours to meet the needs of shelter. Accommodations provided upon request.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.