Position Summary :

The Family Store Assistant Manager supports the store manager with the planning, administering, monitoring, and evaluation of the day-to-day operations ensuring compliance with established policies and procedures.

Works alongside store associates to assist customers. Serves as the manager in the absence of the store manager.

Essential Responsibilities :

• Assist in the supervision of clerks in performance of duties to ensure compliance with directives and guidelines.
• Assist with the training for new personnel.
• Assist with ensuring cash receipts are banked at end of business day and information is sent to appropriate personnel as required.
• Attend monthly staff meetings for managers and keep personnel informed of new policies and directives.
• Assist with leadership of customer development and retention plans to ensure an excellent customer experience
• Report safety hazards. Responsible for the protection of personnel, property, and building.
• Report to Manager any detrimental behavior by clerks.
• Perform other duties as assigned

Qualifications :

Education / Experience :

• High school graduate or equivalent (required), Associates degree (preferred), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 2 years experience in retail sales

Skills, Knowledge & Abilities :

Computer Skills :

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint

Certificates and Licenses :

• Must have and maintain a current valid chauffer's license and pass the Salvation Army Motor Vehicle Record check (MVR)
• Complete Safe From Harm training, and keep current as needed

Last updated : 2024-04-28