Shelter Advocacy Program Manager (Grove Campus)

SAFE Alliance seeks a Shelter Advocacy Program Manager for the Residential & Support Services Program in the Community Shelter department. Under the general direction of the Community Shelter Director, the Shelter Advocacy Program Manager is primarily responsible for providing supervision to shelter advocate team and oversight to program services that promote the safety, healing, and empowerment of survivors residing in the emergency shelter.
SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for one person to work on a full-time, exempt basis for an annual salary of $53,000 dependent upon experience; plus an additional annual language differential of $3,600 for those who are English/Spanish bilingual. The work location will be based out of our Grove Blvd. Campus in the East Austin area and the Community Shelter locations which is using a scattered site model to provide in person services. This position will include some travel and will allow for some remote/hybrid work.

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications: UPDATED 3/2024

• Minimum of Bachelor's degree in Social Work or related field; equivalent years of professional experience in social services may be substituted for each year of bachelor's level education; Masters preferred. 
• Two (2) years' experience in direct client work is required (preference will be given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program).
• Two years of supervisory experience is preferred. 
• Excellent communication and listening skills; those bilingual in English/Spanish are preferred.
• Experience and skilled in data entry/collection using online database to track program outputs/outcomes and in the use of computer software including word processing, spread sheet, and power point.
• Knowledge of issues and systems related to domestic & sexual violence; sexual abuse, exploitation, and trafficking; child abuse; and homelessness.
• Pays careful attention to detail; works with accuracy and maintains neat, well-organized documentation.
• Must maintain flexibility and show demonstrated ability to take responsibility for a diverse number of projects and complete them in a timely manner.
• Ability to serve on-call in back up manager rotation; ensure 24/7 on call availability to shelter staff during week long rotation. 
• Be capable of sitting or standing for extended periods of time, as well as be able to intermittently push, pull, or lift 20 lbs. of force.
• Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noises, traffic, and inclement weather conditions is possible. Must be physically able to use authorized management of aggressive behavior techniques.
• Have a valid, State of Texas Driver's License (If in possession of an out-of-state license, obtain a State of Texas Driver's License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
• All employees will be requiredto attend a three-day new employee orientation that is held both in-person and virtually the first three days of the month.