The Royal Group (TRG) currently has a position open for a Estimator / Customer Service Representative in Sidney, Ohio. The Estimator / Customer Service Representative is responsible for cost estimating new projects and updating existing customer accounts as needed.

The Royal Group’s mission is to provide value-added solutions to the most demanding customers.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION :

• Estimate new projects as submitted by customers, sales staff, design etc.
• Check routing, with input from production staff, on new items to make sure they are correct.
• Quote tooling costs.
• Get prices from vendors on any items that need to be outsourced.
• Quote new quantities for existing items.
• Keep sales updated on when their quotes will be ready.
• Assist sales personnel as appropriate and assist in generating supplemental sales.
• Look for opportunities to cross train and learn other functions of business.
• Implement, maintain, and support all company policies and procedures, including safety programs and good housekeeping.
• Additional duties as assigned by management.
• Regular and predictable attendance.

REQUIRED EDUCATION / EXPERIENCE :

• High School Diploma or GED required
• Experience working in a manufacturing environment.
• Previous estimating / computer data entry experience

PREFERRED EDUCATION / EXPERIENCE :

Previous experience working in the corrugated industry is preferred but not required.

• Proficient in Microsoft office; advanced level in excel program.
• Excellent communication skills; customer-oriented. Able to speak effectively to employees, managers, customers, etc. Ability to lead meetings and answer questions.
• Possess a high degree of accuracy. Ability to calculate figures, such as discounts, costs, proportions and volumes.
• Possess a high degree of analytical skill.
• Ability to solve a variety of problems and deal with a variety of situation where only limited information and standardization exist
• Ability to read and interpret documents such as sales reports, operating instructions, training and procedure manuals.
• Ability to sit, stand, grasp, reach, push, twist, climb, bend, use of keyboard and 10-key, lift at least 50 lbs. as required by the job.
• Must be able to work independently in a fast-paced team environment.
• Must have excellent time management skills and be well-organized.

LEADERSHIP ATTRIBUTES :

• Possess a high level of demonstrated leadership ability with other members of management, employees and customers.
• Ability to handle employee relations issues and conflict resolution when necessary.
• Ability to teach and coach others to help them learn quickly and efficiently

AS AN INDUSTRY LEADER TRG OFFERS :

• 52 weeks per year of job stability and opportunities for growth and career development!
• Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
• Paid holidays, overtime pay, and vacation time!
• Opportunities for growth, training, and career advancement!
• A respectful, empowering, team-oriented and employee-friendly environment!
• TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

Last updated : 2024-03-23