The Rose is seeking an insurance coordinator to join our growing team at The Rose Southeast office located at 45-S and Fuqua (77034).

Responsibilities

• Responsible for collection of insurance accounts receivable exceeding 45 days and documentation of same for insurance and balances.
• Responsible for working insurance correspondence, including documentation of same in the billing system and filing appeals. Responsible for notifying patients via telephone or mail of any insurance problems that require patient action. Responsible for filing claims to secondary insurance and re-file claims as needed.
• Take patient calls regarding any accounts receivable questions (Insurance, statements, etc.)
  • 15 to 30 calls per day
• Provide customer service to all patients
• File all paperwork related to insurance accounts receivable.

Benefits

• Medical, Dental, Vision, EAP, Disability, Life, AFLAC, FSA/HSA.
• Matching 401K
• Generous PTO package
• Paid Holidays
• Work-Life Balance
• Free Parking
• Free Tele-Medicine

Requirement/Qualifications

• High School Diploma or equivalent
• Minimum 2 years of recent computerized medical billing and collections experience
• Bi-lingual (English/Spanish - fluent, speaking and writing)
• Accounting background or experience, a plus
• Understanding of Medicare, Medicaid, and commercial insurance payer payment methods

Knowledge, Skills, Abilities & Experience

• Customer Service Skills
• Ability to multi-task
• Excellent listening and communication skills
• Attention to detail
• Great organizational skills
• Critical thinking