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Senior Technical Product Writer
Apply
$127k-150k (estimate)
Full Time 2 Weeks Ago
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The Rockridge Group is Hiring a Senior Technical Product Writer Near New York, NY

Job Description

Job Description
TITLE: Senior Technical Product Writer
LOCATION: 405 Lexington Avenue, New York, NY 10174
We are looking for a passionate and confident Senior Technical Product Writer that will help us scale our content and data management platforms through thoughtful and useful product requirements documentation and user guides. You will be responsible for the delivery, maintenance and continuous improvement of user resources designed to aide developers and instruct end-users in the consumption of the platforms. User resources include product requirements, knowledge base, end-user documentation, how-to guides, eLearning’s, and overall product feature tours.
Responsibilities
  • Develop comprehensive documentation that meets organizational standards
  • Own the end-to-end content lifecycle by curating, editing, and creating the content
  • Gather feedback from stakeholders, implement improvements, ensure accuracy and relevance
  • Write user-friendly content that meets the needs of the target audience and sets our users up for success
  • Develop and maintain detailed databases of updated and appropriate reference materials for each of our products
  • Product management duties for digital lines of business pertaining to content management systems, programmatic media ecosystem and technology
  • Experience architecting solutions that include automation, data management, integration technologies and deployed on cloud infrastructures
  • Ongoing documentation of feature releases and translation of new features into user guide content
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Initiate programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, create program structure, and securing cross-functional support.
Skills and Qualifications
  • 7 years of proven experience in technical writing and/or software documentation and/or product management.
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Ability to convey complex processes in easily comprehensible, yet concise terms, while keeping the relevant context in mind
  • Patience and persistence in problem-solving and troubleshooting
  • Ability to understand software development projects and deployment/installation projects.
  • Motivator/manager of cross-functional teams - builds relationships to make things happen
  • Enthusiastic evangelist of project technology
  • Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
  • Working knowledge of cloud/SAAS product development programs; keen understanding of the SaaS business model and its product development lifecycle.

Job Summary

JOB TYPE

Full Time

SALARY

$127k-150k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/20/2024

WEBSITE

therockridgegroup.com

HEADQUARTERS

FRANKLIN, TN

SIZE

<25

FOUNDED

2016

CEO

GREG DONNER

REVENUE

<$5M

INDUSTRY

Business Services

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About The Rockridge Group

TRG is a privately held Limited Liability Company committed to connecting businesses with job seekers. We deliver high quality contingent personnel to our clients using our 3-step collaborative engagement model: Collaborate. We partner with you to understand the unique needs of your business before we propose a solution. Strategize. Based on your goals and staffing challenges, we develop high impact solutions designed for your industry. Engage. We work with your team before, during, and after every engagement to deliver 100% satisfaction. With over ten (10) years experience in the resource sol...utions sector, principals Greg Donner and Ronald Lom leverage the power of strategic partnership to create a powerful staffing model that improves your quality of hire. Lets fill your staffing needs together. More
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