ReStore Dental Center of Hampton Roads:

LOCATED RIGHT IN THE HEART OF DOWNTOWN NORFOLK!!!

About Us:

The ReStore Dental Center of Hampton Roads is a thriving general and restorative dentistry practice committed to providing high-quality dental care to the Greater Hampton Roads Metropolitan area.

Our organization is committed to delivering exceptional patient experiences and maintaining the highest standards of oral health care. We are currently expanding our team and are looking for a talented and dedicated Dental Hygienist to join our team and contribute to our mission of promoting dental wellness.

We invest in employing high quality, professional dental providers and we provide them with the opportunity to work in a modern, state-of-the-art dental facility which is equipped with technology and a supportive team of professionals.

At ReStore Dental we pride ourselves on being a professional dental practice where all perceived barriers to quality dental and oral health care are removed. It is a core belief of ReStore Dental that quality and affordable dental care isn’t a luxury that is only afforded to some, but instead, it is a utility that is necessary and should be accessible to all!

Position Overview:

We are seeking a highly organized and detail-oriented individual to join our growing dental practice as a Front Office Patient Treatment/Scheduling Coordinator. As a vital member of our team, you will be responsible for efficiently managing the scheduling of patient appointments and ensuring a seamless and positive patient experience.

Key Responsibilities:

Patient Treatment Coordination:

• Verify insurance for all clinical appointments.
• Ensures and reviews entire patient account for complete and accurate information.
• Educate, consult and present patient treatment plans.
• Ensures and reviews entire patient account
• Maintain accurate and up-to-date medical records, including patient information, treatment plans, and billing details

Appointment Scheduling:

• Schedule and coordinate patient appointments, optimizing the utilization of dental provider schedules.
• Manage and update the appointment calendar with accuracy and attention to detail.

Patient Communication:

• Communicate effectively with patients to schedule appointments and provide necessary information.
• Confirm upcoming appointments and follow up on missed appointments as necessary.

Customer Service:

• Provide exceptional customer service, addressing patient inquiries and concerns in a professional and courteous manner.
• Collaborate with other team members to enhance the overall patient experience.

Collaboration:

• Collaborate with dental providers and support staff to optimize the scheduling process and ensure efficient use of resources.

Problem Resolution:

• Identify and address scheduling conflicts or issues promptly and effectively.

Qualifications:

• Previous experience in a dental or medical office setting preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in practice management (Dentrix Ascend) software and basic computer applications.
• Knowledge of dental terminology and procedures is a plus.
• Ability to maintain a positive and professional demeanor in a fast-paced environment.

Experience:

• Previous experience in a dental office setting preferred.
• Familiarity with medical scheduling software such Dentrix/Dentrix Ascend is a plus.
• Strong administrative skills, including proficiency in Microsoft Office Suite.
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required.

Please apply with your updated resume highlighting relevant experience in the dental or healthcare industry. We look forward to reviewing your application!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person

People with a criminal record are encouraged to apply

Work Location: In person