Whether you are a Seasoned Sales Advisor, Service Advisor, or Dead-End BDC Manager, this is an outstanding opportunity to start a rewarding career with a company that is changing the way people are Buying, Selling, and Servicing cars! If you are motivated and driven by a culture where your pay is a by-product of your efforts, a position as a full-time e-Commerce Advisormay be for you!

The e-Commerce Advisor is a tech-savvy individual who can drive the internet sales department in sales. IF YOU CAN'T DO OR ARE NOT WILLING TO DO THE FOLLOWING, EXIT THIS AD NOW! 

• Follow A Sales Process
• Make 100-plus calls per day
• PROACTIVE MINDSET
• MUST BE GOAL EXCEEDER; NOT LOOKING FOR SOMEONE WHO IS A "STATUS QUO"
• MUST WORK OUT OUR CORPORATE OFFICE IN ROANOKE RAPIDS, NORTH CAROLINA

YOU WILL WORK IN A HIGH-ENERGY CALL CENTER ENVIRONMENT

The ideal candidate will be able to communicate in a clear and efficient way with consumers to assist our established Internet Sales teams to help turn leads into appointments and sales. Excellent leadership abilities and a proven Management track record are required to be successful in this role. The position will handle ALL In-Bound Internet Leads, In-Bound Phone Calls, Manage All Exchange Campaigns, and Manage all Service Campaigns for ALL Renaissance Locations in North Carolina & Virginia. 

Essential Duties and Responsibilities include the following:

• Communicate effectively with internet clients and prospects according to their preferred method of communication (phone, email, or text).
• Answers incoming phone calls in a courteous, prompt, and professional manner.
• Manage sales opportunities promptly and answer all questions or concerns based on the company's Standards.
• Schedule appointments with clients either at the dealership or at the location of choice.
• Provides a warm, positive, and happy environment for our clients, their children, and fellow teammates.
• Maintains CSI at or above Company standards
• Maintains an organized, clean, and safe work area
• Participates in required training
• Initiating 100 PLUS outbound calls per day.
• Records all hours worked accurately in the company timekeeping system
• Follows Safeguards rules and regulations.
• Complies with Company policies and procedures
• Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Hours:

• Monday through Saturday on a rotating schedule. No Sundays. This is a full-time position offering a great benefits package and ongoing training and advancement within the company.

Qualifications:

• Prior sales are a plus
• Superior communication and customer service skills
• Excellent follow-through skills
• Bi-lingual is always a plus!
• Strong computer and phone skills (CRM, Internet, MS Outlook, etc.)
• Self-motivated, goal-oriented, and able to work in a fast-paced environment
• Valid Driver's License and a good driving record
• Must pass a pre-employment background check, MVR, and drug screen.

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, verification of social security number, and passing a drug test at a certified testing facility.