The READ Center provides literacy education to adults in the Greater Richmond region through classroom instruction and one-to-one tutoring. Students are 18 years of age and older and reside mainly in Richmond, Chesterfield and Henrico. Instruction includes reading, writing, math, and digital literacy skills for individuals who are reading below an 8 grade equivalent level.

The READ Center is hiring a full time Program Assistant to complete data entry and coordinate volunteers who work with our adult learners. The Program Assistant should maintain timely and respectful communication with all volunteers, students, teachers and staff. Applicants should possess a passion for detail, patience, flexibility, compassion, curiosity and fun.

General Description and Focus:

The READ Center utilizes volunteers as literacy tutors, digital tutors, and assessment assistants. Currently over 125 volunteers enable The READ Center to fulfill our mission. We are continuing to grow our student population and, therefore, add more volunteers. Our expansion also has increased our data entry needs for student and volunteer information and success tracking.

Primary Responsibilities:

Data Entry/Management

• Gathering and ensuring accuracy of data used by the organization to include student intake information and demographics, volunteer applications, student assessments and goals, volunteer background checks, media release forms, and other data.
• Entering and maintaining data in MailChimp, the fundraising and bulk email system used by The READ Center.
• Creating and maintaining Google Sheets and Excel sheets also used for data collection.

Volunteer Coordination

• Coordinate recruitment, intake, training, and daily communication for 120 volunteers
• Maintain JotForms, Sign Up Genius links, MailChimp, and internal databases.

Minimum Qualifications

• Must have own transportation
• Ideal candidate is personable, engaging, and comfortable speaking with people from all backgrounds
• Experience in a volunteer coordinator role or similar is preferred
• Willingness to ask questions; creative problem solving
• Ability to handle multiple duties concurrently, work independently and within deadlines
• Exceptional organizational skills and ability to prioritize tasks
• High proficiency with Microsoft Office products, Google suites, online database systems
• Demonstrated strong attention to detail and accuracy
• Ability to thrive in a fast-paced environment
• Experience with highly diverse client population
• Possess a close alignment with the READ Center’s mission and values
• Occasional evenings and weekends required
• Lifelong learner
• Light lifting up to 10lb, work requires sitting for sustained periods of time

Job Type: Full-time

Pay: $42,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to Relocate:

• Richmond, VA 23230: Relocate before starting work (Required)

Work Location: In person