Summary :

The QTI Group is partnering with a Property Management company in downtown Madison to hire a part-time Front Desk Coordinator to join their team.

This role acts as the liaison for all center activities and day-to-day operations by providing professional and friendly service.

If you take pride in your superb customer service ability and enjoy being the face of the company, this job is a great match for you! A variety of administrative projects awaits you too.

Schedule : 8 : 00 a.m. 5 : 00 p.m. Tuesday Wednesday, and Thursday. This temporary assignment goes through the end of September.

Responsibilities :

• Provide business support to clients by managing office needs, set the standard for services to ensure seamless reception and customer service for the front desk.
• Serve as a primary resource assisting clients within the center, including showing a client to a meeting room, preparing their new office for move-in, troubleshooting basic technical issues, programming a phone, coordinating furniture moves to accommodate office needs.

Assisting with administrative tasks.

• Keeping the center show ready. Providing meeting room materials and services requested by clients.
• Serve as a resource for clients seeking information, assistance, or recommendations.
• Coordinate phone and customer service continuity with home office administrator for both offices.
• Coordinating with internal service team and outside service vendors to maintain the cleanliness, equipment, and systems within the floor.

Schedule and communicate maintenance activities with clients on the floor to manage disruptions.

Qualifications :

• 2 years of experience as a front office administrative assistant.
• Strong customer service skills. Professional with a service focus.
• Proficient with Microsoft Office.
• Strong attention to details.
• Experience as the face of the organization and first impression to clients.
• High school diploma.

MMAS