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Are you customer focused and enjoy helping others? Do you find it exciting to meet new people and are an enthusiastic contributor to your team? Are you seeking a professional workplace with established processes? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?
If you answered yes to any of the questions above, then we need you as our Sales Support representative! See the details of the position below.
Job Description
Our Sales Support representative would facilitate a working relationship between customers (B2B and End Users) and the rest of the Airmax team by being a critical contributor in providing excellent customer service and having open communication.
Here are some examples of the actual work your day would include:
You would also be responsible for assisting with other projects/tasks, listed below:
Don't know about ponds? That's ok! You'll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of Airmax's proactive approach to pond management.
Hybrid Position
Our Sales Support role is a full-time/year-round position that is hybrid. It offers time to work both at home and onsite at our headquarters, 15425 Chets Way Armada, MI 48005. When working from home, employees must be able to meet the standards of The Pond Guy's telecommuting policy which include internet speeds and workspace requirements.
Availability
You must be available to work an 8-hour shift between the hours of 8am – 5pm, Monday – Friday.
Job Requirements
To be successful in this role, you need to have a certain amount of knowledge and skills:
This position requires manual dexterity for typing, sitting at a desk and looking at a computer screen for typing for long periods of time. In addition, portions of the training require Sales Support to shadow other departments that may require physical activity including lifting 25-35 pounds and standing for long periods of time.
We need a Sales Support representative that has a positive attitude and the words "can't" and "impossible" are not a part of your vocabulary. You'll have the ability to learn quickly and retain a large amount of information and offer exceptional customer service. This person should continually add value to the organization beyond their day-to-day tasks.
Compensation
This is a full-time hourly position with the base pay of $21 - $25/hour based on experience. Benefits include:
Company Overview
TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to be a group of passionate, knowledgeable pond people helping the world enjoy ponds. We offer innovative, proven solutions delivered with a commitment to complete satisfaction... guaranteed.
TPG, Inc. is not just a team, we're a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together and help each other grow. Becoming part of TPG, Inc. means more than getting a job it's a career move. We will give you the support you need to grow with us.
Company Divisions
TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.
Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com
The Pond Guy, Inc. – direct-to-consumer. thepondguy.com
The Pond Guy, Inc. – local services division. weknowponds.com
How To Apply For Position
Step 1: Submit Resume.
Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.
Step 3: If selected for further review, you will be contacted for an interview.
The Pond Guy, Inc. prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.
Reference: 300000_305_Sales Support - Airmax
Full Time
$52k-66k (estimate)
06/12/2024
07/01/2024
pondguyinc.com
Marine City, MI
<25
Specialty Trade in Construction
The following is the career advancement route for Sales Support positions, which can be used as a reference in future career path planning. As a Sales Support, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support. You can explore the career advancement for a Sales Support below and select your interested title to get hiring information.