Under General Supervision of the Choice Neighborhood Initiatives (CNI) Program Manager, provides counseling and referral services, plans educational programs and coordinates volunteer opportunities for Philadelphia Housing Authority (PHA) residents living in the Bartram Community. Partners with outside service agencies and negotiates affordable services for residents, provides information on available services and provides education on use and benefit of services. Develops and maintains contacts with service providers and agencies for resident referrals, monitors service provided to ensure highest quality service available for PHA residents and families; performs other related duties.

PHA is seeking five CNI Program Coordinators.

Salary: $46,500 - $50,743

This position is coterminous with the 8-year CNI grant term that ends in July of 2031.

Qualifications

Minimum education

Bachelor’s Degree Bachelor’s Degree in Social Services, Psychology, Family Services, or a related field; AND one (1) or more years social service program management experience; OR an equivalent combination of education and experience; OR a Resident of Public Housing/Housing Choice Voucher Program currently pursuing a Bachelor’s Degree in Family Services or a related field.

Minimum experience

1-3 years of related experience

Certifications, Licenses required

• May require possession of a valid Commonwealth of Pennsylvania Class C Driver’s License.

Supervisory responsibilities

• None

Work environment

• Normal office environment

Physical demands

• Remaining in a stationary position, often standing or sitting for prolonged periods.

Travel required

• Limited travel to PHA sites as warranted.

Responsibilities

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Work creatively to address the needs of the community and utilize the expertise of local churches, schools, law enforcement agencies youth groups and other agencies involved in life enrichment, supportive services, and education.
• Establishes proactive and positive communication with management, residents, neighbors and the community at large through educational programs directed at building self-esteem, positive parenting styles, home management skills; and communication skills with people of different social, economic, and ethnic backgrounds.
• Maintains individual resident files, to contain a minimum of: intake information, service termination information, quarterly review and follow-up, human or civil rights abuse, resident/family meeting notes, and documentation of contact with residents, providers and families.
• Maintains documentation of all services, programs, communication and contacts with residents, providers and families.
• Plans educational programs and coordinates volunteer opportunities for residents, partners with outside service agencies and negotiates affordable services with approval as needed.
• Stays abreast of new trends and innovations in the field of service coordinator Programming for public housing residents.
• Maintains absolute confidentiality of work-related issues and PHA information; AND
• Other duties as assigned

Competencies (Skills, knowledge, abilities)

• HUD Regulations; Standard Operating Procedures.
• Principles and practices of social service program administration.
• Federal and State regulations governing accounting required by CNI Services Guidelines.
• Drug and Crime prevention education programs.
• Development, planning, implementation and assessment of youth education programs.
• Methods, procedures, and standards for maintaining vendor and client records.
• Principles and practices of management, organization and administration.
• Ensuring compliance with regulations governing CNI Services operations.
• Cultivating and maintaining cooperative relationships with service providers.
• Proficiency in Microsoft Office Suite programs
• Effective verbal and written communication.
• Interacting with people of different social, economic, and ethnic backgrounds.
• Establishing and maintaining effective working relationships with staff, PHA departments, employee groups, management, and the general public.

How To Apply

All applications will be accepted through the Philadelphia Housing Authority's jobs board at www.pha.phila.gov/jobs.

Closing Statement

About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.

Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.

PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic.

Job Type: Full-time

Pay: $46,500.00 - $50,743.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person