Description

Responsibilities & Duties

• Welcome all guests in our restaurant with a warm and inviting demeanor
• Work closely with other baristas and Social Misfits staff to make all menu items as instructed
• Provide efficient and personal service to each and every customer
• Create unique relationships with guests by learning their names and favorite orders
• Stay informed on products and share knowledge with coworkers and guests
• Maintain the highest degree of quality and consistency in product standards
• Collect and process cash/charges using our POS system.
• Communicate with team members and management to solve problems
• Participate in maintaining a positive work environment
• Use all supplies and equipment in safe, efficient and responsible manner
• Punchin and report to the Manager/Supervisor on Duty on time for every shift. Obtain manager’s or supervisor’s approval prior to punching out.
• Performs all other related duties as assigned.

Qualifications

Reports To: General Manager

Required Training, Education, & Experience:

• High School Diploma or equivalent
• Previous work experience as a Barista

Minimum Qualifications:

• Must be able to work flexible days and hours, including weekends and holidays.
• Physical ability to unpack products and sort them including bend and lift to up to 35 pounds.
• Perform repetitive motion with hands, and wrists
• Stand for extended periods of time, must be able to stand and move about the restaurant over the shift.

Language Skills

Ability to read and comprehend simple instructions, short correspondence and memos, ability to write simple correspondence, ability to effectively present one-on-one and small group situations to customers, clients, and other staff members of the organization and restaurant community.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and ability to apply concepts of basic algebra.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations and ability to address customer personalities in various business situations.

Physical Demands

The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of the job. While performing the duties of this job, the staff member is regularly required to stand, walk, and verbally interact with other employees and guests. The staff member must occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those a staff member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The staff member will work in a high traffic/high volume restaurant environment and will be required to spend a majority of their time on their feet.

Schedule Requirements

Availability to work must include evenings, weekends, and some holidays during the restaurant’s hours of operation.