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The Pediatric Development Center LLC
Rockville, MD | Full Time
$37k-48k (estimate)
4 Months Ago
Bilingual Receptionist
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$37k-48k (estimate)
Full Time 4 Months Ago
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The Pediatric Development Center LLC is Hiring a Bilingual Receptionist Near Rockville, MD

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
The Client Care Administrator is responsible for supporting the day-to-day front office operations of PDC. This position is a member of the Front Office team and will assist in all operations related to patient care needs, managing therapists’ calendars, answering phones, and ensuring a clean and safe environment in the office. This role will communicate with therapists and the management team at PDC. The front office staff is often the first point-of-contact for patients and are expected to provide a high-level of customer service.
Additional Responsibilities 
  • Answering calls and monitoring voicemails and emails; ensuring that patient needs and concerns are addressed in a timely manner.
  • Relay patient care needs and scheduling changes between the therapy staff and families.
  • Be a liaison regarding patients’ financial concerns between the billing team and families.
  • Send plans of care to community providers.
  • Manage therapists’ calendars by scheduling appointments, assisting with schedule changes, communicating and recording cancellations and schedule changes.
  • Provide translation support to families and therapists.
  • Ensure the waiting area and front office space is presentable at all time to patients.
Qualified candidates should possess the following:
  • At least 1 year of customer service/office experience 
  • Bilingual and able to effectively communicate and translate Spanish
  • Ability to multi-task
  • Available to work between the hours of 7:30am to 6:30pm Monday through Thursday and Friday 8:00am to 4:30pm

Job Summary

JOB TYPE

Full Time

SALARY

$37k-48k (estimate)

POST DATE

01/19/2023

EXPIRATION DATE

06/18/2024

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The following is the career advancement route for Bilingual Receptionist positions, which can be used as a reference in future career path planning. As a Bilingual Receptionist, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Receptionist. You can explore the career advancement for a Bilingual Receptionist below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Receptionist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Receptionist job description and responsibilities

The receptionist greets and assists visitors and clients of the organization.

02/16/2022: Portland, OR

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