The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

The Marketing Assistant is responsible for coordinating promotional details, assisting stores with marketing-related questions, and supporting the Marketing Team with day-to-day project coordination and follow-up. Success in this role requires an organized, outgoing, and motivated individual who can thrive in an ever-changing, fast-paced environment.

The Marketing Assistant reports directly to the Marketing Manager.

COMPETENCIES:

• Accountability: Demonstrates a sense of corporate responsibility. Takes personal ownership and responsibility for the quality and timeliness of work. Ensures that actions are consistent with words.
• Communication: Communicates information with consistency and clarity; uses active listening to effectively understand and provide feedback. Adjusts communication style to suit the audience to promote engagement and increase understanding.
• Creativity and Initiative: Forward-thinking, recognizes opportunities and finds new ways of doing things and implements improvements whenever possible. Encourages creativity and innovation.
• Professionalism: Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to provide support, encouragement and direction. Engages others to accomplish organizational and departmental goals. Is seen as a role model.
• Personal Development: Displays self-awareness, a high level of energy, persistence and a positive outlook. Continuously seeks ways to improve and learns from mistakes and constructive feedback.

KEY RESPONSIBILITIES:

• Be a TPS brand ambassador
• Enter project requests for the team into the project management tool Monday.com, ensuring all details are included for successful project completion; Source any missing project details and ensure 100% accuracy of entered information
• Assist stores with marketing questions by addressing them in real-time or directing them to the appropriate person and following up to ensure a timely response
• Support store marketing efforts, including survey creation, QR code generation, signage coordination and tracking, vendor PO creation, fulfillment of bag stuffer requests and coupons, creating detailed PowerPoint overview decks for Grand Opening/Local Store marketing efforts, and following up on store opening/remodel activities
• Create memos, notifications, and daily email updates for stores regarding marketing initiatives, events, etc.
• Facilitate updates to frequently used store signage and marketing materials
• Manage production of all large-format graphics with outside vendors, including quoting, scheduling, purchase order creation, proofing, and delivery
• Maintain an annual department-wide calendar of all marketing events (store events, promotions, direct mail, grand openings, etc.)
• Track and enter marketing expenses across the department, primarily utilizing Excel and other tools, and ensure vendor setup to facilitate on-time payments
• Coordinate and track all charitable partner details, including setup of charitable register asks by working with Finance and Retail Operations to ensure seamless point-of-sale execution
• Provide proofreading assistance for signage and promotions in direct mail pieces to ensure promotional offers are accurate
• Serve as back-up support to the Social Media team by engaging with customer comments or publishing posts as needed
• Assist the team with other projects as needed

JOB REQUIREMENTS:

• Bachelor’s degree in marketing, Operations or other-related field
• Minimum one-year post-college work experience required (preferably in a related role)
• Demonstrate ability to multi-task in a fast-changing environment
• Superior organizational skills and with a keen eye for details
• Proficiency of MS Office including Outlook, Word, and Excel.
• Strong communication and organizational skills are required
• Must be capable of producing results within an unstructured environment and have the flexibility to identify and respond to changing priorities
• Flexible to evolving responsibilities
• This job may have physical demands including, but not limited to the following: ability to lift up to 30 lbs., ability to bend, reach, kneel, squat, or stand for long periods of time.
• Ability to work 3 days/week at the Corporate Office in Acton, MA
• Occasional travel to stores is required
• Professional presentation in attire, demeanor, and appearance

The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.