Description

BACKGROUND

The Palms Hotel & Spa is a AAA 4-Diamond rated resort and one of Miami Beachs top award-winning independent beach resorts. Our beachfront property features 251 luxuriously appointed guestrooms and suites, an extensive tropical garden and pool area, spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events.

The Restaurant at The Palms delivers all-natural dining at its finest, with a global menu of locally and sustainably sourced ingredients at the core of its philosophy. The Palms Spa, an AVEDA lifestyle spa, features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience.

The Palms Hotel & Spa is independently owned and operated by a European family for over 25 years. Known as Miami Beachs premier destination for wellness and relaxation, a forerunner in green hotel operations, an expert in wedding services, and an authority in healthful eating and all-natural spa services, our hotel has won many accolades and awards. Enjoy a stable work environment in a professionally-run hotel, where we will help each other to flourish and grow. Come and be a part of our family!

Qualifications

Job Summary

Responsible for the overall cleaning of guest rooms and bathrooms according to the standards set forth by the Palms Hotel & Spa.

Job Duties /Tasks / Results/ Responsibilities

• Adhere to the daily room quota generally through various cleaning routine that includes: moving beds to cleaning over and underneath furniture. Edging, cleaning headboards, windows, mirrors, walls, a/c vents, lighting fixtures, doors, closets, curtains, dust, clean polish/shine pictures, tables, lamps, and other surfaces in the room. Empty and clean all trash cans. Remove shower curtains; polish all bathroom fixtures, extra scrubbing for extraordinary clean guest rooms.
• Maintain and ensure the impeccable cleanliness of assigned guest rooms, bathrooms and hallways (front of rooms) including front door, by following assigned procedures for room cleaning.
• Make beds in accordance to the guidelines.
• Vacuum guest room carpet.
• Replace guest room amenities as necessary.
• Checks and secures rooms.
• Communicate all cleaned rooms to the Housekeeping Office/Supervisor
• Offer assistant to guests in a courteous manner and address/satisfy all guest requests as soon as possible, keeping supervisor informed of any special requests or circumstances.
• Ensure proper handling of guest personal items.
• Routinely check on the working condition of lighting, plumbing, televisions, alarms, and thermostats of assigned guest rooms, and report all maintenance concerns/ problems to the executive and/or assistant housekeeper as necessary.
• Communicate and inform supervisor of damaged or dirty furnishings in need of cleaning or fixtures in assigned areas in need of repair.
• Responsible for safe keeping of the Master Key.
• Maintain a neat and clean personal appearance at all times.
• Complete special projects as assigned.

Knowledge, Skills, Abilities Required

• Education: High school diploma or equivalent.
• Experience: Minimum of 6 months 1 year of cleaning and/or Housekeeping environment.
• Must be able to stand and walk continuously throughout the shift.
• Must be able to stoop and bend.
• Must be able to lift up to 25-50lbs.
• Must be able to work with medium/heavy chemicals.
• Must be able to operate a vacuum cleaner.
• Must be able to understand and follow verbal and written directions.

Physical Demands /Requirement

• Lifting
• Talking
• Hearing
• Seeing
• Carrying
• Walking
• Standing

Work Environment/ Conditions

• Exposure to weather
• Extreme cold/heat
• Wet and/or humid
• Noise
• Electric shock
• Mechanical Hazards