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Scope of Position
The Revenue Cycle for The Ohio State University Wexner Medical Center is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow-up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.
Position Summary
The Financial Counselor role supports patients with outpatient, inpatient and ambulatory surgery visits by fully explaining multifaceted commercial and government insurance policies and benefits, analyzes complex financial situations and determine appropriate program eligibility for both governmental and non- governmental options, works diligently with patient to complete application process and collects verifications for various financial assistance programs such as Charity, HCAP and Medicaid. Additional responsibilities include creating accurate estimates, collect deposits and set up payments plans. Excellent communication skills required as this position collaborates with clinical teams, including senior hospital administration to facilitate discharge planning or ongoing treatment programs when financial needs are identified.
Minimum Qualifications
For Hire:
Required: High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment.
Preferred: Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content. Medical terminology, coding, and third-party reimbursement experience. Ability to work in multiple systems for assigned tasks, management, and reporting. Strong problem-solving and presentation skills. High level of customer service skills. Able to prioritize and coordinate multiple tasks in a busy environment.
Regular 40 First ShiftFull Time
Hospital
$38k-48k (estimate)
03/25/2024
05/08/2024
wexnermedical.osu.edu
COLUMBUS, OH
15,000 - 50,000
1834
Private
MICHAEL V DRAKE
$3B - $5B
Hospital
The job skills required for Patient Financial Counselor I include Billing, Customer Service, Financial Counseling, Problem Solving, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Financial Counselor I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Financial Counselor I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Financial Counselor I positions, which can be used as a reference in future career path planning. As a Patient Financial Counselor I, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Financial Counselor I. You can explore the career advancement for a Patient Financial Counselor I below and select your interested title to get hiring information.
If you are interested in becoming a Patient Financial Counselor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Financial Counselor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Financial Counselor job description and responsibilities
A Patient Financial Counselor offers financial advice and assistance to patients regarding medical bills.
03/07/2022: Austin, TX
Financial counselors work for hospitals where they provide patients with cost estimates prior to admission and advise them on paying for services.
01/21/2022: Stockton, CA
On site patient financial counseling services for hospitals and health systems educates patients on their financial options.
02/17/2022: Milwaukee, WI
Maintains a close working relationship with the staff of the assigned clinical departments to ensure clear communication and handling of all patients’ financial needs.
02/09/2022: Elkhart, IN
Financial counselor help patients navigate the hospital’s credit policy and financial assistance program.
01/28/2022: Greenville, MS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Financial Counselor jobs
Uninsured patients will be reminded of the opportunity to apply for financial assistance.
03/20/2022: Appleton, WI
Serves as an advocate to the patient to educate them on what to expect regarding financial matters.
02/03/2022: Cleveland, OH
Rather than focusing on the provider’s knowledge, patients mostly talked about their hopes for a compassionate provider who would address their concerns.
01/23/2022: Erie, PA
Minimum 1 year experience as a financial counselor is a plus.
01/29/2022: Bakersfield, CA
Good counselors are able to customize their approach for each and every person they work with based upon that person’s background, personality and struggle.
03/25/2022: Newport News, VA
Step 3: View the best colleges and universities for Patient Financial Counselor.