Due to state regulations, applications may only be accepted through our site at https://www.ncarboretum.org/about-us/employment/

Join Our Team as an Events Supervisor in the Enchanting Garden!

Are you passionate about creating magical moments in nature's embrace? We're seeking a dynamic Events Supervisor to orchestrate unforgettable experiences in our breathtaking garden setting!

Key Responsibilities:

- Coordinate and execute flawless events, from intimate gatherings to grand celebrations.
- Liaise with clients to understand their vision and ensure every detail is perfectly executed.
- Oversee event setup, ensuring the garden is transformed into a picturesque backdrop.
- Manage on-site logistics, troubleshoot challenges, and ensure a seamless guest experience.
- Collaborate with the garden team to enhance event spaces and maintain their natural charm.

The hiring salary is between $45,000 and $52,000 per year and includes benefits offered by the State of North Carolina and University of North Carolina System. These benefits include paid time off, health insurance, retirement and leave programs.

How this position fits into our mission:

The Events Supervisor contributes to mission delivery through high-impact guest services as the manager of multiple Arboretum events programs and related operations. This position will oversee compliance and management of the in-house beverage service program as well as staffing for both public and private events.

The Events Supervisor will manage and coordinate various private and public events, with a focus on the Arboretum’s Green Weddings Program which hosts over 50 weddings per year. Other events hosted on-site range from indoor events like small private meetings and 150-person presentations in an auditorium setting, to outdoor events like our ArborEvenings series and ticketed exhibit receptions, to signature public events across multiple spaces like the Bonsai Expo, and more. In addition, the Supervisor coordinates aspects of the Winter Lights program, a 40-plus day event that serves as the Arboretum’s largest fundraiser. The Events Supervisor also assists other department managers with coordination of internal events such as educational programs, board meetings and events sponsored by the Arboretum. The Supervisor oversees and implements rental agreements, invoicing customers, approval of payments to vendors, coordinating arrangements for set up and teardown including audio visual and catering if requested and monitoring of the event for quality control purposes.

The continuity and efficiency of event management is critical to the success of the NC Arboretum Society as the Events area, under the direction of this supervisor, generates important earned revenue used toward strategy. This is done through the evaluation and execution of existing programs as well as the innovation, identification, planning and successful completion of new event opportunities.

Reporting to the Guest Experience Manager, the Events Supervisor provides day to day oversight of personnel in the Wedding, Beverage Service, Public Event, and Private Event/rental programs, submits event budget plans for approval by the Guest Experience Manager, has the authority to resolve customer complaints within the policy structure of the Arboretum, and develops and revises applicable policies and procedures for review by Arboretum leadership. The position works independently without daily supervision in tandem with the Guest Experience Manager. This position also supervises several temporary and seasonal workers to execute event coordination, utility workers and Winter Lights staff.

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Weekends as needed

Ability to Relocate:

• Asheville, NC 28806: Relocate before starting work (Required)

Work Location: In person