Are you a difference maker?

Do you walk the line between providing extraordinary customer service and being driven to hit your sales goals?

The Noble Mechanic is looking for a 5-star Service Advisor, whose personality and communication skills are so good that our clients feel compelled to tell their friends. Our front office is clean, modern, and even smells good.

We know that having your car repaired is one of the last things anyone wants to do.

That’s why we take the time to truly educate our clients. We leverage technology to share photos and videos of what is going on with their vehicles. This allows us to stand out in a sea of “oldschool” mechanic shops.

But, we don’t just take care of our clients, we also take care of our team members. Check out our pay and benefits package:

What We Offer:

• Phenomenal reputation with very high Google reviews
• No Weekends! Monday – Friday only
• 401K with Company Match
• Paid Holidays
• Paid Training
• Health Insurance – Company pays 50% of premium.
• Dental, Vision, & Life Insurance

Role and Responsibilities:

• Build relationships with our clients. We take care of PEOPLE, not just their cars
• Be a professional communicator, with clients and with team members
• Be the upbeat face of the company that checks in clients, resells job once picking vehicle up, and takes payments
• Making sure phone presence is positive and professional
• Set up appointments and schedule them accordingly
• Ask questions to help understand client issues and pass along critical details to our team
• Estimate and sell work orders provided by our technicians. *This is a sales position.
• Ensure proper information is getting onto work orders including customer information, emails, notes, parts, labor, sublet, etc
• Making sure we are opening our store on time and that closing procedures are followed

Requirements:

• Previous Service Advisor Experience or equivalent Sales experience required
• Proficiency with computers, internet, and Microsoft office experience is a must! We are a fully digital shop for work orders and inspections – paper free
• Willingness to train and learn
• Ability to communicate well and be an active listener
• Ability to travel twice a year for training
• Ability to multitask, and to concentrate and accomplish tasks despite interruptions
• Must be willing to submit to a background check & drug screen
• Must have a valid driver’s license and be insurable by our insurance company

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Ability to Relocate:

• Kokomo, IN 46902: Relocate before starting work (Required)

Work Location: In person