Job summary

This post designed to support the administration function of the discharge hub and newly designed discharge will be based in the Bed Bureau and work with the Integrated Discharge Team to facilitate timely patient discharges by documenting accuratepatient information and agreed actions.

• Interview date : 22nd may 2024
• 37 hours 30 minutes / week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

The main duty of this role is to support the discharge hub by : o Updating and validating patient Ensuring documented actions are Contacting patients discharged on pathway Supporting the discharge Coordinating the discharge education Validating delayed transfer of care data.

About us

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients 'contacts' each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients.

We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Job description

Job responsibilities

To provide a comprehensive and efficient clerical service within Patient Services as part of a multidisciplinary team.

To ensure that all appropriate patient data is accurately recorded onto a specially developed database.

• Support the Emergency Admission of medical and surgical patients referred by General Practitioners and ED to the Trust.
• Liaise with Patient Service Coordinators, Trust nursing and medical staff to support the timely admission of urgent medical and surgical patients.
• Ensure correct details are given to ambulance control in order to ensure safe transport of patients to the appropriate destination.
• Support the ongoing development on new initiatives.
• Register new admissions to Freeman Hospital using the Patient Administration System efficiently.
• Provide technical support for Trust nursing staff using E record, the Trusts bed management computer programme.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS method of payment is a salary deduction from your first months pay.

Person Specification

Skills

Essential

• Good IT skills, previous knowledge of MS Word and Excel
• Good communication skills via the telephone, face to face and written.
• Good interpersonal skills.
• Good organisational and time management skills.

Qualifications

Essential

Good standard of English, grammar, punctuation and spelling

Desirable

• ECDL computer qualification

Last updated : 2024-04-29