Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

Responsibilities:

• Ensures Customer Service area is always staffed and functional
• Maintains records and files
• Handle work tickets upon request during coverage and lunches.
• Completed copy request request.
• Must have good working knowledge of computer basics
• Perform work in a backup capacity to all staff functions
• Handling shipping and receiving.
• May deal with difficult or irate customer periodically
• Ensures equipment is in good working order, equipment maintenance (Facilities)
• Interfaces with the client contact when required
• Keeps manager informed of operational efficiencies and potential problems
• Able to set priorities and support facilities upon request.
• Must be flexible to adapt to changes
• Must demonstrate leadership qualities

Qualifications:

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 year experience with customer service.
• 1 to 2 years experience in the corporate environment.
• 1 to 2 years experience in building services.
• Proficiency in MS-Office: Word, Excel, Outlook
• Ability to appropriately handle confidential and highly sensitive material.

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