Job title
Front Desk Receptionist

Reports to
Patient Services Manager

About Us
The Medical Eye Center is a doctor-owned ophthalmology practice that has served New Hampshire for over 40 years, offering cutting-edge and state-of-the-art technology to provide the best in patient care. Our mission is to provide a professional environment that promotes hospitality, collegiality, and communication to secure the best possible outcomes. We are seeking a seasonal receptionist to join our established team.

Summary of Responsibilities
Handles front desk and administrative duties.

List of Responsibilities/Duties

• Greet patients and vendors upon arrival at the office
• Schedule patient appointments
• Make outgoing calls for co-managed appointments with outside doctors
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Copy/scan insurance cards and any other needed information
• Field incoming calls as needed
• Describe policies and procedures to new and established patients
• Check out patients after they've seen the physician; schedule return visits as needed
• Open and sort incoming mail and deliver to appropriate resources
• Copy, scan, and mail documents and forms as needed
• Assist with the copying of forms and keeping the front desk up to date
• Attend and participate in staff and department meetings
• Faxing office notes to referring physicians
• Other duties as assigned by the Patient Services Manager

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Minimum Education/Experience Requirements

• High School Diploma or GED.
• Experience in Customer Service or Ophthalmology is a plus.
• Experience using Epic or any EMR is a plus.

Job Types: Full-time, Temporary

Benefits:

• On-the-job training
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person