Reports to: Director of Housekeeping, position is Non-Exempt
WHO WE ARE?
Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE?
Your past experiences have led you to understand that there is an art science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when making their specialty drinks. You are energized through your interactions with people, and there is nothing that gives you more satisfaction thank making our customer smile.
THE ROLE
The Hotel House person reports to the Director of Housekeeping. The hotel house person provides housekeepers with the items needed to clean guest rooms and helps stock the carts. They are also responsible for more labor-intensive tasks, such a flipping mattress, hanging pictures and moving furniture or debris. They also work closely with hotel supervisors to ensure that all room accessories and electronics are in working order. It's also the houseman's responsibility to comply with security regulations, restock the housekeeping shelves, and make sure that outside areas, like patios and pool areas, are kept clean, tidy and in working order.
Additionally, the hotel house person takes care of common areas in a hotel, such as the lobby, restrooms and pool area. Each hotel follows its own housekeeping guidelines and standards, which may depend on whether it's part of a large chain or a boutique inn. As part of the housekeeping staff, a houseman must be detail-oriented, have good customer service skills, be able to lift heavy items and understand cleaning basics.
This position will interact with everyone in the hotel so you must have strong and adaptable interpersonal skills, meaning you can get along with anyone. Another key need for this role is their ability organize drinks as customers place their order. Getting the details right for a client or guest can possibly make or break their experience.
WHAT WILL YOU DO?
- Uphold and role model the company’s principles of People, Place and Character; and ensure you are also modeling the way of our values that drive collaboration, intuition and translocal hospitality; use discretion and respect the privacy of the hotel’s clients and guest
- Maintain and clean a hotel behind the scenes by helping the housekeepers
- Clean hallways, floors, and doorways; and taking out the trash
- Assist with needs of the housekeepers during shifts to remove linen and other required tasks
WHAT YOU WILL NEED
- Previous work experience within Housekeeping
- A flexible schedule, as sometimes you may have to work evenings, weekends, or a holiday as events don’t only happen during the week
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
Aparium is an equal opportunity participant.
