Work Location

975 S Congress Ave Ste 102, Delray Beach, FL 33445

Job Overview

The Project Coordinator is SIW's liaison to our customers as they take their journey through their window and door replacement.

The primary area of focus for this role is to be the primary contact for our customer's projects.

Highlights of your role

• Guide the customer through their installation journey, ensuring the customer is always informed of the status of their projects and the next steps to be completed.
• Deliver a World-Class experience for our customers through excellent communication and collaboration with Project Managers and other SIW staff.
• Schedule inspections with local municipalities.
• Complete inbound and outbound calls with energy and enthusiasm. Communicate with customers via phone, email, text and web chat.
• Be the professional face of SIW to showroom visitors and assist them with showing and explaining our products and services.
• Complete all aspects of job processing, including scanning and / or attaching customer-related paperwork, leaving detailed notes of customer interactions, communicating with project managers and assisting them with daily tasks, and collecting payments from customers.
• Execute tasks with urgency and accuracy to ensure timely project completion for our customers.
• Understand the SIW and Marvin brand identity and products to be an effective ambassador of both
• Accurately input data into our CRM system.
• Be an assistant to our staff in the field with all scheduling and customer needs.

Salary Range

$20 - $25 per hour - pay is based on experience

You're a good fit if you have (or if you can)

• High attention to detail, highly organized, ability to prioritize, leadership ability, strong communication.
• A positive attitude, a customer-centric mindset, and a drive to perform.
• Have a strong level of energy and passion on a day to day basis.

Also want to make sure you have

• High school diploma or equivalent
• Experience with Microsoft Office programs and QuickBooks.

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond.

• $300 annual wellbeing account to spend on whatever makes you happy healthy
• Better Living Day! (a paid day off to go have some fun)
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
• Giving at Marvin - join coordinated volunteer opportunities
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today!

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee.

Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.

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Last updated : 2024-06-04