The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!

We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.

The primary responsibilities for the Server will include but are not limited to:

• Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation.
• Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift.
• Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment.
• Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction.
• Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day.
• Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards.
• Reports all tips received on a daily basis and records them on a tip declaration sheet.
• Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents.
• Assists with room service, bartender and lounge duties as necessary.
• Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
• Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
• Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card.
• Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook.
• Performs all other duties deemed necessary by management.

Qualifications
- Previous experience in the food service industry, with a focus on serving
- Proficiency with POS systems, including Aloha POS and Micros POS
- Strong customer service skills and the ability to handle various customer requests
- Knowledge of food safety protocols and sanitation practices
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with upselling and increasing sales through suggestive selling techniques
- Basic math skills and familiarity with cash register operations
- Understanding of food preparation and kitchen operations
- Excellent communication skills and a friendly, welcoming demeanor
- Ability to work collaboratively with other team members to ensure a positive dining experience for guests

Job Types: Full-time, Part-time, Seasonal

Pay: $20.00 - $50.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Tuition reimbursement
• Vision insurance

Restaurant type:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends only

Ability to Relocate:

• Cincinnati, OH 45202: Relocate before starting work (Required)

Work Location: In person