Purpose:

The School is seeking to bring a Cashier/Bursar to join our growing team. The Cashier/Bursar will be part of the Business Office department reporting under the Accounts Receivable Manager. This position will be primarily responsible for processing payments from students in an accurate and timely manner as well as maintain a good check and balance on the daily cash receipts. Customer service will also be key as this position requires collection efforts and answering and assisting students on questions, including but not limited to, student account balances, check availability, pricing, etc.

Essential Duties and Responsibilities:

• Process student payments daily (cash, checks, credit cards) including payments received via the School's online portal and post to the Accounts Receivable (AR) system.
• Answer various student queries (in person, email, or via telephone) and direct them to the proper department, if needed.
• Prepare and balance cash box/drawer at the beginning and end of each day.
• Prepare and reconcile all cash receipts at the end of the day to the AR posting report to ensure completeness and accuracy.
• Settle credit card transactions daily.
• Process student check request forms including cancel enrollment refunds and overpayments, equipment deposit return charges and refund requests and application fee waivers.
• Assist the rest of the AR Team in initiating collection calls with our active and inactive students falling behind on their payment plan.
• Prepare a weekly report of cash receipts to the CFO.
• Assist and coordinates with other departments (Admission, Registrar, Financial Aid) relating to application fees, refunds, registrations, etc.
• Send email to students with stipend checks for the week and distribute the checks every Fridays.
• Contact students (email or telephone) on returned and unclaimed stipend checks.
• Check for voided unclaimed stipend checks for our withdrawn and dropped students.
• Assist in other ad-hoc and administrative request as needed, including filing, certified mails, etc.

Non-Essential Duties and Responsibilities:

• Assist with incoming phone calls and emailsfrom students. Able to provide accurate information as requested by student.
• Maintain student confidentiality and adhere to legal and regulatory guidelines (FERPA).

Other Responsibilities:

• Other duties as assigned

Supervisory Responsibilities: NA

Competencies/Knowledge/Skills/Abilities:

• At least 1-3 years of experience in a corporate environment with hands-on exposure in the cash function.
• Exceptional customer service skills
• Excellent verbal and written communications skills
• Good organizational, interpersonal and problem-solving skills
• Ability to multi-task and prioritize
• Open and willing to learn and adapt well to changes and pressures in the workplace
• Team player

Education and/or Experience:

• Associates Degree, preferred.

Certificates, Licenses, Registrations:

• Computer Skills: Basic computer skills required (Excel with basic functions, Word,)

Environmental Factors are those that are required and performed with or without an accommodation.

• Computer use up to 8 hours per day.

Physical Demands are those that are required and performed with or without an accommodation.

• May need to lift up to 25 lbs on occasion.

Emotional and Mental Demands are those that are required and performed with or without an accommodation.

• Able to help complex and angry students while keeping even temepered attitude to avoid further conflict.